Phone: +16194472520
Address: 393 W Main St, El Cajon I-92020, United States
City: El Cajon
Menu Dishes: 35
Reviews: 1785
Website: http://www.jackinthebox.com/
"Came In today 2/22/24 with my wife through the drive through and paid over 27 dollars for two combos. I ordered a bacon Swiss combo and a number 6 combo. We always get a number 6, every time is the same order, nobody mentioned to us that the menus had changed and that all the numbers on the menu changed as well changing the burger numbers. As a result we got the wrong burger , I took it back and Manager aida did not want to exchange me the order for the one I wanted. She was really rude and requested I brought back my fries and drink which I had left home because I only wanted the burger to be exchanged. Customer service is so simple, but when you have people working here who don't care it's almost impossible. Never coming here again , you lost a life time customer for a single burger. We weren't asking anything free, just an exchange for what we actually wanted. I also called the store multiple times and they never picked up the phone. Shows how much you care, definitely contacting corporate on this one and taking my business to chicken fillet."
All prices are estimates on menu.