Phone: +19169037230
Address: 8121 Madison Ave, Fair Oaks I-95628-3757, United States
City: Fair Oaks
Menu Dishes: 35
Reviews: 376
Website: https://www.kikischicken.com/
"I’ve literally never posted a review in my life but this one called for it. I’d heard great things from a few people and have been wanting to try this place out for close to a couple years now. I LOVE chicken, especially fried chicken. It is one of my favorite foods of all time. The customer service was not good. You tell she did not want to be there and she almost seemed pleased by the fact that they do not offer CUPS OF WATER with your meal. Not only is the food overpriced $17 for 4 tenders and fries with no drink) they are the first restaurant in my entire life that is too cheap to give a customer a complimentary cup of tap water to go with their meal. After purchasing a $17 dollar meal your are then expected to purchase a drink. Bottled water or soft drinks only. Like… do you have cups? Yes. Do they have a faucet? Yes. Then why can’t you pour me a cup of water? Or have one available for me to pour myself? Apparently, it’s to force your customers to purchase a beverage alongside their meal to hit higher sales goals. It made me feel sick. I worked at star bucks for many years in my youth and they had the highest standard of customer service and it noticeably worked to retain a grand base or customers. Not only did we triple filter our water, it was given freely to anyone who asked regardless of what they purchased. That’s how you help keep happy customers. And lastly, the chicken tenders were nothing to phone home about. Popeyes chicken tenders have more flavor. Insanely disappointed and will never revisit."
All prices are estimates on menu.