Panera Bread - Menu

The wait time in the drive thru is always long. I've been in line for 7 minutes and it has not moved. There needs to be a better system in place.

eating and drinking is almost always fantastic. the real problem is that this place is always out of something. Brownies/out. bbq chicken salad/out of dressing. large drink/no big tassen.

ORIGINAL REVIEW - Thank you, Panera. I ordered a bacon, egg, and cheese ciabatta, but unfortunately, the bacon I paid for was missing. I am disappointed with fast food places that can't seem to get simple orders correct. It's a waste of time and money - customers deserve to receive what they paid for. View menu

Food was good as always, same as any Panera. However the service here was lacking on my visit.Took over 30 minutes for a rapid pick up, pre ordered salad at 1:30 pm. Did not appear to be short staffed so not sure what the issues were. No comments or apologizes from anyone working either. Staff was also marking carry out orders as “quality checked” without actually looking into the bags to verify full contents.

This is the worst Panera I have ever been to and I continue to come for the mere fact that it is close to work and it’s the only place in the area I can do my homework. I’ve often thought of leaving this review but decided not…This place is NEVER clean. Floors are always sticky, tables and seats always have food and crumbs. Can never understand why no one can clean when many times workers are just sitting or standing around.

This morning I arrived at the drive thru at 9:15 and there were about 4 cars ahead of me. It was moving very slowly and I didn?t get to the window until 20 minutes later. When I got to the window the server told me she was sorry about the wait and that they were extremely short staffed. She then offered me a complimentary drink or pastry. The explanation was understandable and I appreciated her gesture. I am sorry that I did not get her name but thank you again for great customer service and good food. View menu

I purchase food quite often for lunch as I work nearby. The food is good, the staff are friendly. However they have some of the worst drive through service. There's always something missing from the order such as no salad dressing....or only a quarter filled. I ask for butter and get none. But most frustrating is the time it takes to get through...today I've had it!! I waited 20 minutes stuck in drive thru...which ate a good portion of my lunch time, only to get back to work and find No salad dressing!! This needs Serious Attention!!

5/26/22 UPDATE…a month later and still bad. I have ordered this same sandwich weekly since my original review. Every week incorrectly prepared. Please train your people how to prepare the food you advertise. No bacon. Incorrect cheese. Not toasted. I never ask for anything special. I order the sandwich as advertised how hard can that be?!! ORIGINAL REVIEW >Thanks Panera. Supposed to be a bacon, egg and cheese ciabatta. One problem the bacon I paid for is missing. I’m over all these fast food places that can’t hear, read or follow instructions. Waste of time and money. Customers deserve to get what they pay for.

We just got back home from a ridiculously horrid experience thanks to an unprofessional manager on duty named Cara. We picked up an expensive order from a nearby restaurant which included a free sundae for Teacher Appreciation Week, and decided to stop at this Panera to pickup a complimentary drink as part of the drink promo. We literally waited in the drive thru for 45 minutes thanks to the poorly designed drive through which prevents cars from driving out of the drive in the event that a customer changes their mind or there is an emergency. What angered us is that the car in front of us held up the line for 20 of that 45 minutes but that customer should have been instructed to pull up to a... View menu