Pizza Hut - Menu

1951 W Prospect Rd, 44004, Ashtabula, US, United States

🛍 Pizza, Lunch, Salads , Chicken Wings

3.4 💬 1992 Reviews
Pizza Hut

Phone: +14409922828

Address: 1951 W Prospect Rd, 44004, Ashtabula, US, United States

City: Ashtabula

Menu Dishes: 35

Reviews: 1992

"First and last time I ever order from this pizza hut..Estimated delivery was 25 to 35 minutes an hour later my text notification said it was being delivered It should of only took 9 minutes from this point after 30 minutes I called and asked whats going on they said they called the driver and he should be there in 4 minutes... after another 10 minutes passed which was about 1 hour and 40 minutes from placing the order they said they couldn't locate the driver while on the phone the manager said we can just cancel this order then magiclaly the driver shows up with cold disgusting food. While still on the phone. The manager than tells the driver just leave the food with him we do over 5 k in sales a day its okay if we lose his business. After waiting over 90 minutes for my food which was estimated at 25 to 35 min the manager says we can afford to lose him as a customer .. Instead of fixing the problem. This should tell you everything you need to know about the incompetence of this pizza hut."

User User

brianna was great. a new hired, but the best made sure that order was right and withy food allergies made sure that I was safe and keep the great work

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Reviews

User
User

The store manager made two comments on my girlfriends body during her interview today. Absolutely apauling and disgusting. Corporate call will be made.


User
User

order online at ashtabula location. the delivery was given at the time indicated. eating was delicious and hot. dessert was even warm when we got there.


User
User

The staff at this restaurant have put in a lot of effort to ensure our order was accurate. The food is delicious, fresh, and served hot. The employees are courteous and welcoming. View menu


User
User

Ordered food over the phone and it was ok until I said thank you and the chick literally just hung up on me without even saying bye. Smh if you hate your job find a new one loser!!!


User
User

I just received my pizza from this restaurant and it was absolutely fantastic. Thank you so much! The person who made it clearly took pride in their work. I will definitely be ordering from here again. Thank you and Semper Fi!


User
User

I have been trying to contact Ashtabula Pizza Hut for the past 3 1/2 hours, but it just rings into a call center where they ask for my information and never connect me to a manager. It feels like a scam, similar to what the devil would do. I have even contacted the police about this issue. View menu


User
User

Super rude delivery driver copped an attitude because he only delivered half my order, I asked where was my other items were he then rolls his eyes an says I’ll have to go back to the store an check. I then called 5 different times no answer then finally get through an got hung up on? do better Pizza Hut


User
User

Tried calling to place an order and some foreign person answered who didn't know English very well, couldn't understand what she was saying back to me when I tried to place my order so I asked for an English speaking manager and she hung up on me. Decided to give it another go and call them back and the manager picked up and I told her that I would like to place my order with her or someone else who is more fluent in English since the last person I talked to tried to take my order wasn't speaking proper English and then she hung up on me as well.The staff here are toxic and have no regards for their customers.


User
User

First and last time I ever order from this pizza hut..Estimated delivery was 25 to 35 minutes an hour later my text notification said it was being delivered It should of only took 9 minutes from this point after 30 minutes I called and asked whats going on they said they called the driver and he should be there in 4 minutes... after another 10 minutes passed which was about 1 hour and 40 minutes from placing the order they said they couldn't locate the driver while on the phone the manager said we can just cancel this order then magiclaly the driver shows up with cold disgusting food. While still on the phone. The manager than tells the driver just leave the food with him we do over 5 k in s... View menu

Categories

  • Pizza Delve into our perfectly baked pizzas, crafted with hand-tossed dough, rich tomato sauce, and a blend of gourmet cheeses. Each slice bursts with fresh toppings, ensuring a delightful bite every time.
  • Lunch Satisfy your midday cravings with our delicious lunch menu. From fresh salads and hearty sandwiches to savory soups and vibrant bowls, each dish is crafted to give you the perfect midday boost. View menu
  • Salads Fresh, vibrant salads crafted with seasonal ingredients, perfect for a light yet satisfying meal. Enjoy a variety of flavors and textures in every bite, from crisp greens to colorful vegetables and delicious dressings.
  • Chicken Wings Savory and crispy chicken wings, perfectly seasoned and irresistible. Choose from a variety of mouthwatering sauces that range from tangy and spicy to sweet and zesty, made to satisfy every craving.

Amenities

  • Television
  • Accepts Credit Cards
  • menu

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Bascule Bridge Grille

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"Our waiter started off strong, giving us detailed descriptions of the day's specials. However, after delivering my husband's iced tea, he disappeared, and we had to wait until we spotted him again to ask for sugar. Notably, sugar and condiments weren’t on the tables. We ordered two appetizers: steak tartare and mussels, which arrived quickly. The salad came almost immediately after, which was a bit rushed for our liking. I mentioned we weren’t in a hurry, but perhaps that didn’t help. While our dinners were served at a reasonable pace, they were delivered by a different server. This was fine; it was great to see the staff supporting each other. We enjoyed both our appetizers and main dishes, although my husband wasn't fond of the bread that came with the steak tartare, finding it too crunchy and distracting from the meat. My duck was cooked perfectly and incredibly tender, and my husband was pleased with his veal. At this point, however, our waiter was absent. He didn’t check in to see if everything was satisfactory or if we needed anything during our meals. We didn’t see him again until we were finished, surrounded by empty plates. He brought us the check, suggesting we might not have room for dessert but invited us to inquire about options. We ordered coffee, but then he vanished once more. Being tucked away in the corner made it hard to spot him. They seemed to be understaffed, as he didn’t come by to pick up our empty plates or check on us. Given that we had plans after dinner, we decided to settle the bill without ordering dessert. I was quite disappointed in the service overall; we felt both rushed and neglected. Had there been an issue with our meals, which thankfully there wasn’t, it would have gone unaddressed. My husband did manage to ask the server who delivered our meals for a refill on iced tea, but he never received it. Although I had conveyed how much I enjoyed this restaurant and the lovely town, the service this evening felt subpar. It is disheartening, especially since we drove two hours specifically to eat here. I appreciate that the kitchen staff did a fantastic job efficiently calling the orders and delivering the food. While my husband was less than thrilled about sitting close to the kitchen, I enjoyed it as it felt like dinner and a show. The chefs were professional and worked seamlessly together, creating a tidy kitchen environment. Overall, we just wish our server had paid more attention to us during our meal."