Raphaels Pizzaria - Menu

2659 Decherd BlvdTN 37398, Winchester, United States

🛍 Pizza, Pasta, Cheese, Italian

3 💬 42 Reviews

Phone: +19319624997

Address: 2659 Decherd BlvdTN 37398, Winchester, United States

City: Winchester

Menu Dishes: 32

Reviews: 42

Website: http://raphaelspizzariaandrestaurant.food-places.com

"Rafael's used to be one of our favorite restaurants. Tonight pretty well changed that. We ordered the Grecian Chicken with house dressing on the salad. We got our meals and sat down. We immediately transferred our salad from the styrofoam meal plate over to our styrofoam bread plate. The first thing we noticed was no dressing on the plate. My wife checked her salad and there wasn't enough dressing on the salad to taste it, same with my plate and salad. The wife went back to the counter and asked for another cup of dressing which are similar in size to the pill cups at the hospital. The lady behind the counter was not friendly, said there was dressing on the salads and another cup is $1.00. After the wife objected the lady gave her one cup of dressing for the two salads. We also noticed the rice bed was not as plentiful and had nearly no veggies as it used to have. They have had a price increase and that's understandable but to reduce the quality, the amount and increase the price is not acceptable. Not sure about a return visit."

Full menu - 32 options

All prices are estimates on menu.

Sandwiches

Pasta

Dinners

Burger

Main Courses

Appetizers &Amp; Sides

Subs

Sandwich

Special Rolls

Dinners And Entrees

Pitas

Chicken

Gourmet Subs

Menu - Sandwiches

Submarine

Steak & Subs

From The Southern Kitchen

Overstuffed Subs

Hot Melts

Malibu Chicken Sandwich

Popular Products

Mark Mark

Great food and nice workers, plus they got the best deals for pizza lol, keep up the good work

Address

Show Map

Reviews

Lauren
Lauren

We ordered one cold and one hot lobster roll. They were both delicious! I even went back the next day to get another. Yum!


Zachary
Zachary

Great place always packed great prices love it would definitely recommend this place for pizza is all i have tried is good okay thanks for the yummy food good stuff


Jay
Jay

Amazing food great customer service and pleasant.I order the chicken bacon ranch melt. My wife order chefs salad. Which she stated it was one of the best salad she has had. View menu


Joe
Joe

This restaurant is quite disappointing. The food is lacking, and the service leaves much to be desired. There was an overwhelming amount of pepper used, which seemed to mask the lack of skill in the cooking.


Jacob
Jacob

I attempted to use the restroom, but what I discovered was quite unsettling—it resembled a torture chamber. I should mention that the chicken strips are definitely not made from chicken, and I've lost my appetite for spaghetti and meatballs after that experience. Let’s just say the meatballs are unlike any I’ve ever had before.


Madison
Madison

I 'm not one to leave bad reviews in such a small town like this but the customer service here is HORRENDOUS. I called to place a Togo order and was hung up on TWICE and then when I called back, and just asked for the total, I was screamed at I am too busy to answer your questions right now!!! And apparently I 'm not the only one View menu


Andrew
Andrew

Bad attitude and and their food handling practices seem to be pretty bad. Lady seemed to be annoyed after I politely let her know the CO2 was out on their soda fountain. Then got attitude when we asked for the refund. Dude in the back was breaking up a head of lettuce then handling the microwave and deep fryer then on to a block of cheese, no gloves and didn't wash his hands. We won't be back.


Megan
Megan

The food here is affordable, quick, and there's a great variety, ensuring everyone can find something they like. They offer a wide selection of fountain drinks and alcoholic beverages, as well as a range of desserts that aren’t listed on the menu. However, some dishes can be a bit salty and lacking in flavor. The Greek plate and Greek salad were quite good. I expected more from the calzone; it had too much meat and I wished there was more bread. On the bright side, my friends thoroughly enjoyed their pasta!


Kevin
Kevin

Rafael's used to be one of our favorite restaurants. Tonight pretty well changed that. We ordered the Grecian Chicken with house dressing on the salad. We got our meals and sat down. We immediately transferred our salad from the styrofoam meal plate over to our styrofoam bread plate. The first thing we noticed was no dressing on the plate. My wife checked her salad and there wasn't enough dressing on the salad to taste it, same with my plate and salad. The wife went back to the counter and asked for another cup of dressing which are similar in size to the pill cups at the hospital. The lady behind the counter was not friendly, said there was dressing on the salads and another cup is $1.00. A... View menu

Categories

  • Pizza Delve into our perfectly baked pizzas, crafted with hand-tossed dough, rich tomato sauce, and a blend of gourmet cheeses. Each slice bursts with fresh toppings, ensuring a delightful bite every time.
  • Pasta Delight in our selection of classic and contemporary pasta dishes, each crafted with fresh, quality ingredients and flavorful sauces that capture the essence of Italian cuisine in every bite. View menu
  • Cheese A curated selection of artisanal cheeses from around the world, featuring diverse flavors and textures that delight the palate. Perfect for sharing or savored individually with the ideal accompaniments.
  • Italian Savor the rich and diverse flavors of Italy with our menu, offering classic pasta, savory risottos, and traditional meat and seafood dishes, all crafted with authentic ingredients and passion. Buon appetito!

Amenities

  • Takeout
  • Television
  • menu

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Zaxby's

Zaxby's

2909 Decherd Blvd, Winchester I-37398-1169, United States

Menu • Lunch • Salads • Fast Food • Sandwiches


"When I attempted to order three meals shortly after they opened using an e-gift card through the app, I was faced with a frustrating situation. The app informed me that I couldn’t pick up my order until 2:00 PM, which was almost four hours later and after lunch hour. I understand that the staff have no control over the app, but the e-gift card indicated that it could be redeemed in person. So, I went to the restaurant with my printout and explained my situation to Felicia, a kind staff member at the front. I mentioned that the app wouldn’t allow me to place an order until 2:00 and asked if I could order in person using the e-gift card or if there was another way to place my order through the app. Felicia consulted with her manager, but returned with the message that they couldn't accept the e-gift card in person; it had to be used online or with a physical gift card, which I didn't have since it was only purchased online. I requested to speak directly with the manager. When Lynsey arrived, I greeted her with a smile and tried to explain my situation. However, she interrupted me, saying, “No, we don’t take it; you have to order online,” and began to walk away. This response didn’t help at all, since I had already tried ordering online. I had to call her back and request to discuss the matter further, and while she rolled her eyes, she didn’t walk away this time. I explained again that the app wouldn’t let me pick up until 2:00, and I was hoping to find a solution to order sooner. Lynsey told me it was user error and suggested I go back into the app to click ASAP before she walked away again, leaving me without further assistance. It took over 30 minutes for me to finally resolve the matter and get my food, during which I didn’t see Lynsey again. Although I understood I wasn’t perfect and accepted her feedback, when I tried to check out on the app, I received a notification that I now wouldn’t be able to pick up until 2:30. I have attached screenshots showing that the ASAP button she mentioned literally wasn’t available to me. I returned to Felicia, who was not the manager on duty, and she was extremely helpful. Lynsey didn’t address me again or even assist Felicia with what supposedly was the issue. Felicia reported that there wasn’t an ASAP button and offered to place my order for later but make it now instead. I wish Lynsey had suggested this as an option earlier, as clear communication about choices could have avoided this whole ordeal. Ultimately, the app malfunctioned, and Felicia spent about 15 minutes helping me figure out how to get my order to go through since Lynsey had refused to accept the e-gift card. I didn't want to cause any trouble; I simply wanted to use the money I had already spent at Zaxby’s. During this time, Lynsey didn’t check on us once or offer any assistance, leaving everything to Felicia to manage. Thanks to Felicia’s patience and attentiveness, she eventually resolved the app issue and helped me get my order placed. I am incredibly grateful for her support and feel bad that she seems undervalued by Lynsey. It’s unfortunate that any customer visiting Zaxby’s has to deal with Lynsey's lack of communication and ineffective management."