Phone: +13256950852
Address: 3549 Catclaw Dr,TX 79606-8246, United States, Abilene
City: Abilene
Menu Dishes: 35
Reviews: 2383
Website: https://www.redrobin.com
"My order came out wrong, but bear with me, their customer service ROCKS! We came with our family a week ago at 11am on a Sunday. Everyone ordered their meal and I ordered the crispy chicken salad with ranch. within 13 minuets, all of our food came out. It was brought out by a food runner who promptly put the chicken strip basked down in front of me. I told him that I ordered the salad and he went to get our waiter. When our waiter returned, he began by apologizing for the mix up and asked again exactly what I wanted. I gave him the order and he made sure that it was expedited. Yall, he went above and beyond. He had already made sure that everyone in his section had been taken care of and was filling drinks left and right. He comped my meal (even though it was an honest mistake) and let us take home the chicken strip meal. He even offered us to go cups for all of our drinks. I truly enjoyed the customer service that we experienced. We will be coming back soon."
All prices are estimates on menu.
Abilene, Texas, offers a taste of Southern charm with dishes like barbecue brisket, chicken-fried steak, and hearty Tex-Mex, reflecting its Western heritage and local flavors.