Shan Indian Pakistani

18621 Pioneer Blvd, Artesia, United States

🛍 Indian

3.8 💬 3 Reviews

Phone: +15628653838

Address: 18621 Pioneer Blvd, Artesia, United States

City: Artesia

Menu Dishes: 35

Reviews: 3

Website: http://www.shanrestaurant.us/

"The dining experience at this restaurant is excellent."

Full menu - 35 options

All prices are estimates on menu.

Indian

Tandoori

Dessert

Rice Basmati

Vegetarian Dishes

Curries Saalan

Entrées

Lamb

Naan Breads

Vegetarian's Choice

Indian Cuisine - Vegetarian Dishes

Vegetarian Specialties

Chicken

Shan Naan Rolls

Special Curries

Lunch Offer - Vegetarian Dishes

Vegetarian

Lamb And Mutton Specialties

Tandoori Special

Seekh Kabab

User User

Lovely dining experience

Address

Show Map

Reviews

User
User

The dining experience was pleasant.


Opentable
Opentable

The dining experience at this restaurant is excellent.

Categories

  • Indian Savor the rich flavors and aromatic spices of India with our authentic Indian cuisine. From savory curries to freshly baked naan, experience a diverse array of dishes that capture the essence of traditional Indian cooking.

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"I immediately called the restaurant to explain the situation, and the staff member on shift assured me it would be no problem to correct the order. I provided my husband's name and told her I would give her the order number, but she said she could see it and would handle it. When my husband picked up the order, he confirmed that they had agreed to make the corrections, but when we got home, we discovered that nothing had changed. I called back to address the issue, and the staff member sincerely apologized and promised a refund for the incorrect bowl. However, a minute later, Jasmine called me back with an attitude, claiming she couldn't issue the refund because the order was under my name and not my husband's. I tried to explain that I had offered to provide the order number and mentioned that the website issue had caused the confusion, and that someone had already offered me a full refund. Instead, she only offered a 10% discount on the order. I inquired about when I could speak to the main manager or owner, but Jasmine told me they come in at their convenience and that she would make sure they would address the refund when they had a chance to speak with me. This entire situation could have been handled much more professionally, and I am left wondering when the manager or owner will reach out to resolve the mistake that Jasmine created over a mere $11."