Phone: (+1)5123081234
Address: 575 Hyatt Lost Pines Rd, 78612, Cedar Creek, US, United States
City: Cedar Creek
Menu Dishes: 8
Reviews: 1129
Website: http://lostpines.hyatt.com/en/hotel/dining/ShellersBarrelhouseBar.html
"I hadn't visited this place in several years, but I wanted to treat a friend to a nice, relaxing lunch at Firewheel Café, only to discover that they no longer serve lunch. So, we decided to check out the Barrelhouse Bar instead. I must say right off the bat that the food was outstanding. The brisket sandwich was fantastic, and the fries were some of the best I've ever had. The desserts were enjoyable as well, and the coffee was superb. However, the service left much to be desired. We were seated for about ten minutes before anyone acknowledged us, and it took another ten minutes for our drinks—iced tea and coffee—to arrive. To my surprise, my coffee was served in a take-out cup! I had to ask for a regular mug, request sugar, and then ask for a spoon since it wasn’t included with my coffee. Lastly, when the check arrived, there was no pen provided, so I had to go to the bar to ask for one. Do servers not learn the basics of good service anymore? While I was pleased with the food, I was very disappointed with the service."
All prices are estimates on menu.