Sub City - Menu

This was my first time eating from this restaurant. I ordered the Honey Gold and the Honey Lemon Garlic Wings. Yes, I had to wait but it was worth the wait to get my food hot and fresh. Will go again

A bit of a waitBut food was goodLocated on Southgate Blvd across from back o Southgate,near the old medical building in the plaza.Parking: Large free parking lotWheelchair accessibleWheelchair accessibility: Has handicap parking

I gave two stars due to the food actually being good. However, as you see previous reviews they don’t care about customer service. I was quoted 35-40 mins wait @540 my food wasn’t done until 729. No apology or care for long wait. These reviews obviously does not phase them. View menu

Everybody has an attitude. Never complete orders correctly then sarcasm when they have to remake orders. Teach your people to look at receipts to make sure they’re not giving salty, buttered and ingredients they could be allergic to. I haven’t gotten a correct order since supporting y’all over the years and it’s ridiculous. Service: Take out Meal type: Dinner

Just don’t lol. They will accept your order, take your money, and then call OVER an hour after you’ve ordered to say they’re out of everything and they offer ZERO solutions. They HUNG UP ON ME TWICE, were incredibly RUDE, and then tried to keep all of my money without delivering any food. Wait, the story isn’t over yet, after talking to them 3 times they agreed to deliver different items and then cancelled the order ANOTHER HOUR after we spoke with them.

I had a couple classes I had to take in the general area. I discovered this gem last year the employees are very nice and the food is fantastic. I ended up having to come back for some more courses I had to take. The lady at the counter was so nice I told her how I remembered this place and just had to come back and she covered my entire meal! That was the highlight of my day! The chef behind the grill is very talented and dedicated to what he does. 10/10 recommend! View menu

I am strongly considering contacting the Health Inspector after a disappointing experience ordering through DoorDash at this restaurant. The food I received was absolutely terrible. Everything tasted like it had been cooked in old, burnt oil. The fries were both burnt and undercooked, the chicken tenders were as black as tar and extremely tough, and the Polish boys looked so unappetizing that I couldn't bring myself to eat them. Before throwing the food away, I attempted to feed it to a raccoon, but even the raccoon refused to eat it. This location should be shut down immediately before someone gets sick.

As a DoorDash driver, my first experience picking up an order from this restaurant was terrible. There were flies buzzing around inside the building and customers were complaining about long wait times. One customer mentioned waiting for two hours for a small and large fry, while another customer was ignored by the staff when asking about their wait time. This lack of customer service is causing this black-owned business to suffer. It seems like the cooks in the back are more focused on playing around and listening to music rather than getting food out to customers. I have been waiting for an hour and a half for my DoorDash customer's order, which was just a steak Philly. This restaurant rea...

I recently tried the steak and shrimp Philly sub at Sub City and it was hands down the best sub I have ever had! I doubt I will be going to any other sub shop in the future. I wish Sub City was located in every town. I also want to mention that I did not experience any of the negative reviews or complaints that I had read about. The staff were very polite and friendly, and my food was ready in a reasonable amount of time even though I ordered it on the spot. The sub came with perfectly cooked fries that were still hot after my 14-minute drive back to work. The restaurant was also clean and well-maintained. This experience at Sub City has taught me that you can't always rely solely on reviews... View menu