"We ordered a bushel of crabs to enjoy over the holiday weekend with family friends and were extremely disappointed in a pretty darn expensive meal. We ordered heavy seasoning...they had practically none when they arrived. The flavor was so off-putting on a lot of them and many of them were just downright MUSHY and inedible (or at least ones we were not willing to risk getting sick off of). Over half of them had cracked shells or were missing large chunks of the outer shell. It's hard to tell when that happened but many of them with cracked shells had a foul odor and taste. A few of them were black inside. We didn't keep track of them during the first sitting, but out of the last half bushel, 8 of 20 crabs were inedible. That's 40% of what we opened!!!! There were 12 left which we have yet to open but all of those outer shells are fine. Even still, that's a 25% trash rate on a half bushel. Apply that math to the price of the whole bushel and that's throwing $120 down the drain. Not to mention just being completely disappointed with the whole experience. We contacted The Crab Place immediately during business hours to inform them of our dissatisfaction. The response? To paraphrase, it had to be an anomaly, cracked shells are fine, seasoning is subjective. They took zero responsibility for their product, even after we sent these photos. Basically told us we didn't know what we're talking about and they offered us a free half bushel when we ordered $100 or more of product from them in the future. Now I ask you...WHY would I spend MORE money with you when you jipped me on what I paid for? That's NOT customer service."