The Crown Room - Menu

The placed was closed when we arrived for our reservation, Open table needs to get their act together with this restaurant so not to accept reservations when a place is closed down, what a waste of my time and gas.

We had a wonderful meal and exceptional service—a genuine 5-star experience that you'd expect from a fine dining establishment. Our server, Lucas, was delightful and attended to our every need. I highly recommend The Crown Room!

Manager is very rude and unprofessional. Wade was behind schedule all night making people who had reservations wait we waited one hour pass reservation time and told we would have to wait because they were not ready not a good valentine's gift thanks View menu

The restaurant was closed, even though we had a reservation. From what the casino front staff told us, they close if there aren't enough patrons to keep the kitchen open. However, they never told anyone, including us. So there was no dinner. I wonder how this place is managed.

They canceled their Mother's Day brunch without any notice. People were showing up for their reservations only to find out they were not open. No text message, no email, no phone call. I asked to speak to a manager and they the person at the players club said the manager was busy. Awful experience.

The wait staff could benefit from some training to enhance the fine dining experience. We had to request most items ourselves, as we weren't offered the wine list or coffee with dessert. Additionally, the waiter made us feel rushed, presenting the entrée before we had finished our salads. However, I truly enjoyed the quality of the food and the ambiance. Please consider providing training for your staff! View menu

This restaurant is definitely not worth your time. I was overcharged for my shrimp cocktail, and when I mentioned it to the server, they claimed the menu was accurate. I was also charged $38 for a single glass of Moscato—not a bottle—and when I raised that concern, I was met with more excuses. To top it off, the light at our table was broken, and I received even more explanations instead of a solution. The food was mediocre at best; it seemed like they were trying to compensate for the lack of quality. It's no surprise that there were only two occupied tables on a Saturday night. For a restaurant trying to present itself nicely, it misses the mark. Save your money and go to Juniper Steakhous...

Our reservation was for 6:15 didn't get seated until 6:45. Sat down for 20 min and no one has acknowledged us! Had to wave the busboy to call a waiter to take our drink order and we already knew what we wanted to order for our dinner but they still took at least 15 min go come by our table. Busboy finally came by again and asked us for our drinks and the. He said the waiter would be by to take our dinner order. So we waited and waited finally Our drink were brought out but still waited. Finally close to 8 pm they took our order. The waiter said how sorry he was but they were really busy and it was they first day open since Covid pandemic so it was a lot. No manager came by the whole night to...

Apparently COVID has taken its toll. At one time I considered this to be one of the top restaurants in the City. We arrived with a party of six for an important birthday dinner on Thursday I had tried at the last minute to add three more people but they said it could not be done. Much to our surprise, we were the only party there all evening (we left about 8:00). The reason we could not add anyone is that they did not have the staff available to serve only our original six, since we were the only reservations (I guess the word is already out). The whole evening was saved by a delightful Waitperson, Kenni. She was also the hostess, the bartender, server, and even cleaned up a couple of broken... View menu