Twistee Treat - Menu

5258 Village Market, Wesley Chapel, United States

🛍 American, Desserts, Ice Cream, Sandwiches

2.8 💬 7 Reviews
Twistee Treat

Phone: +13214459103

Address: 5258 Village Market, Wesley Chapel, United States

City: Wesley Chapel

Menu Dishes: 24

Reviews: 7

"Worst twistee experience so far. Messed up banana split in out 1st order when we first got it when we clearly said no peanuts. When I returned the order, instead of saying ?we messed up?, nope, counter said next time say ?they have nut allergy? instead of just saying no peanuts. When getting 2nd order, 2nd employee said the same thing and said ?we have to remake the order? implying it?s customers fault. When I complained about why they need to say that twice, 2nd employee said again we have to remake it. I offered to pay for it twice. Manager from nowhere without exact knowledge of situation comes by and says don?t yell at her employees and said they are just humans for making mistakes rather than understanding what happened clearly first. Customer was not upset about making a mistake with the order, clearly it was how your employees passed blame to the customer instead. Not worth the trouble coming here. Worst customer service experience. On top of all that, kids slushees were 3/4 filled, and when we walked away without receiving the ?remade? banana split that they originally messed up, the manager just ignored us. Save the long drive thru wait, mediocre soft serve and go somewhere else where the food and customer service is better."

User User

Tasty but expensive compared to the portion and sizes we ordered 3 peanut butter it was small and expensing

Address

Show Map

Reviews

Diamond
Diamond

I ordered a large brownie sundae without nuts, but what I received was lacking fudge and only had two swirls of whipped cream. Additionally, my medium fudge malt did not have any malt flavor. I won't be coming back.


Jason
Jason

I visited Twistee Treat for the first time and I loved every minute of it! The staff were incredibly friendly and entertained our playful made-up names. The ice cream base was excellent, and the bathrooms were spotless with ample parking. Make sure to visit soon!


Ester
Ester

I haven't had a chance to find pistachio ice cream that taste to pistachio ice cream until I tried it here. It brought me back to my childhood memories. Back in my country we had a ice cream place that had the same authentic flavor for pistachio. And ofcourse the other flavors are great too. View menu


User
User

I haven't had a chance to find pistachio ice cream that taste to pistachio ice cream until I tried it here. It brought me back to my childhood memories. Back in my country we had a ice cream place that had the same authentic flavor for pistachio. And of course the other flavors are great too.


Kyle
Kyle

The ice cream and all the desserts are amazing milkshakes are my favorite but the employees are so disrespectful. Go there at least twice a week with my daughter and no matter who's at the counter or the drive-thru and always rude and disrespectful andlike they don't even want to be there. Customer service is non-existent


Kyle
Kyle

The ice cream and all the desserts are amazing milkshakes are my favorite but the employees are so disrespectful. Go there at least twice a week with my daughter and no matter who's at the counter or the drive-thru and always rude and disrespectful and like they don't even want to be there. Customer service is non-existent View menu


User
User

This is our favorite ice cream spot on a hot summer day, or to celebrate a special occasion, or to just go through drive through to top off our nice dinner with a sweet dessert. So, basically, we don't need a reason to visit, because we will make up a reason. We LOVE all the different flavors and all the different ordering options. Our kids, family, and out of town victors LOVE Twistee Treat. There are always teenagers running it, and they do a heck of a good job! Keep it up, we will be back!


Joseph
Joseph

Worst twistee experience so far. Messed up banana split in out 1st order when we first got it when we clearly said no peanuts. When I returned the order, instead of saying ?we messed up?, nope, counter said next time say ?they have nut allergy? instead ofjust saying no peanuts. When getting 2nd order, 2nd employee said the same thing and said ?we have to remake the order? implyingit?s customers fault. When I complained about why they need to say that twice, 2nd employee said again we have to remake it. Ioffered to pay for it twice. Manager from nowhere without exact knowledge of situation comes by and says don?t yell at heremployees and said they are just humans for making mistakes rather th...


User
User

Worst twistee experience so far. Messed up banana split in out 1st order when we first got it when we clearly said no peanuts. When I returned the order, instead of saying ?we messed up?, nope, counter said next time say ?they have nut allergy? instead of just saying no peanuts. When getting 2nd order, 2nd employee said the same thing and said ?we have to remake the order? implying it?s customers fault. When I complained about why they need to say that twice, 2nd employee said again we have to remake it. I offered to pay for it twice. Manager from nowhere without exact knowledge of situation comes by and says don?t yell at her employees and said they are just humans for making mistakes rathe... View menu

Categories

  • American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes.
  • Desserts Delight in our selection of indulgent desserts, from luscious chocolate creations to delicate fruit-infused treats, each crafted to end your meal on a sweet note and leave your taste buds craving for more. View menu
  • Ice Cream A delightful selection of creamy, handcrafted ice creams with a variety of flavors ranging from classic vanilla and chocolate to unique options like lavender honey and spicy mango, perfect for satisfying your sweet tooth.
  • Sandwiches A delightful assortment of freshly made sandwiches, crafted with premium ingredients and served on artisan bread. Perfect for a quick lunch or a satisfying meal, each bite is packed with flavor and goodness.

Amenities

  • Debit
  • Takeout
  • menu
  • Delivery
  • menu

Similar Restaurants