Phone: +16027391388
Address: 3626 E Indian School Rd Suite 100, Phoenix, AZ 85018, United States
City: Phoenix
Menu Dishes: 5
Reviews: 4413
Website: http://drinkundertow.com
"The first time we visited the undertow it was at their other location in Gilbert. We had such an amazing experience there so when we came back to Arizona we wanted to check this place out. This location is definitely bigger because it's attached to their two other interactive bars. Reservations are a must since it's super popular. Sadly though we were disappointed with the undertow at this location. Firstly, the bar was blasting rock music which didn't fit the pirate theme. At the Gilbert location they actually played sound effects which made you actually feel like you were at sea! The bartenders were also not as interactive as the ones at the other location. We prefer sitting at the bar and getting to know our bartenders, but when we came here, our bartenders took our drink order then would disappear. Not much customer service or effort to make rapport. The menu here was also super small! At the Gilbert location you get an actual book full of different unique cocktails. At this location we got a laminated page. I felt bad for my boyfriend because he had such an amazing experience the first time he came to the undertow in Gilbert. He was looking forward to experiencing that a second time but instead he was let down. I felt bad watching him sit at the bar here!"
All prices are estimates on menu.