Whataburger - Menu

5003 Troup Hwy, 75707, Tyler, United States

🛍 Burgers, American, Fast Food, North American

3.3 💬 236 Reviews
Whataburger

Phone: +19032669168

Address: 5003 Troup Hwy, 75707, Tyler, United States

City: Tyler

Menu Dishes: 14

Reviews: 236

Website: https://locations.whataburger.com/tx/tyler/5003-troup-hwy.html/

"This particular Whataburger has been disappointing in recent months. Each time I visit, I hope for an improvement, but it just doesn’t happen. I recently went through the drive-thru, and the gentleman on the intercom was laughing and joking the whole time. When I got to the window, he was chatting with an employee as if I wasn’t even there. When I pointed out that he had messed up my order, he responded in a rather snobby manner. Fortunately, my food was correct this time, but this hasn’t always been the case—there have been times where my orders were completely wrong. I don’t usually write reviews, but this was once my favorite place, and the service has really gone downhill over the past few months."

Full menu - 14 options

All prices are estimates on menu.

Dessert

Salads

Snacketizers

Starters

N/A Beverage (Copy)

Drinks | Desserts

Hamburgers

Whatameals

Breakfast Meals

Pizza - By The Slice

Chicken

Sandwiches

User User

Great food and very friendly customer service. Even when they are slammed with customers.

Address

Show Map

Reviews

User
User

The manager was extremely loud and overbearing! Her constant shouting at the staff in the back was quite intimidating. I definitely won't be returning!


User
User

I liked the banana pudding milkshake. Great service from Lalyth. Well maintained place and there is huge collection of cars esp Hot Wheels. Just walk in and get ur fav food.


Cynth
Cynth

The staff expertly managed the busy rush, showcasing their speed, friendliness, and professionalism. Every team member I observed was fully engaged in their tasks, demonstrating both skill and a sense of urgency. The food was served hot and fresh, and the drinks were cold, refreshing, and flavorful, perfectly balanced with the right amount of syrup! View menu


User
User

I stopped by for breakfast after a doctor appointment. The staff here at Whataburger was wonderful! Polite, friendly. Because I used the mobile app, my name appears on the receipt. The young man who took my order thanked me for returning, and the young man who delivered my meal put a 'Ms. ' in front of my name when he greeted me! How polite and respectful of them both! I will DEFINITELY be back!


Maran
Maran

I was disappointed that my salad dressing was forgotten, and I only discovered this about 20 minutes later when I finally parked to eat. I called to voice my complaint, and I found the response from the African American female manager to be quite rude. She suggested that I drive back for 20 minutes to pick it up, which felt unhelpful. Her defensiveness and aggressiveness are not suited for the customer service industry.


User
User

I noticed that my salad dressing was missing when I finally parked to enjoy my meal, about 20 minutes later. I called the restaurant to express my concern, and the African American female manager was quite rude. Instead of offering a solution, she suggested that I drive back for it, which felt unhelpful. Her defensive and aggressive demeanor is not suited for customer service. Overall, I would rate the food a 2 out of 5. View menu


User
User

I was disappointed with my salad; it was only about half full of chicken and consisted entirely of spring mix. I've purchased this salad at many locations before, and it’s typically packed with romaine lettuce. When I brought this to their attention, I was told that they weigh their salads and that my portion was correct. The staff was quite rude and unfriendly. I should have expected this from the way the woman taking our order spoke—she sounded like she was at a car auction. Overall, the salad was overpriced for the small amount of spring mix they included.


User
User

I went thru the drive thru. The one who answered my call was great. It was when I got to the second window where I was treated badly. I don't know the girls name but she has blond hair and pink or red in her hair. She didn't greet, confirm or even talk to me. She just gave me my drink, gave me an open bag, didn't ask if I wanted any condiment and no napkins. I got the food it the burger was really wet from I guess pickle juice and cold. The fries was cold and loaded with salt. I had to throw away half of my meal. This is the whataburger I always go to never had any problems till last night.


User
User

This particular Whataburger has been disappointing in recent months. Each time I visit, I hope for an improvement, but it just doesn’t happen. I recently went through the drive-thru, and the gentleman on the intercom was laughing and joking the whole time. When I got to the window, he was chatting with an employee as if I wasn’t even there. When I pointed out that he had messed up my order, he responded in a rather snobby manner. Fortunately, my food was correct this time, but this hasn’t always been the case—there have been times where my orders were completely wrong. I don’t usually write reviews, but this was once my favorite place, and the service has really gone downhill over the past f... View menu

Tyler

Tyler

Tyler, Texas, known for its rose gardens, offers Southern cuisine with local specialties like barbecue, fried catfish, and pecan pie, reflecting its rich culinary traditions.

Categories

  • Burgers Juicy, flavorful burgers crafted with premium ingredients, from classic beef to unique vegetarian options, all served with fresh toppings and a choice of hand-cut fries or a crisp salad.
  • American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes. View menu
  • Fast Food Enjoy a variety of quick and delicious meals perfect for on-the-go dining. From juicy burgers and crispy fries to refreshing drinks, our fast food menu satisfies your cravings with speedy service and irresistible flavors.
  • North American Savor the diverse flavors of North America with dishes ranging from juicy burgers and crispy fried chicken to tangy BBQ ribs and fresh salads, all capturing the essence of regional favorites and comfort classics.

Amenities

  • Wifi
  • Takeout
  • menu
  • Delivery
  • menu
  • Outdoor Seating

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