"What a disappointing experience at this restaurant! The staff seems quite unmotivated, and the app used for online ordering is just as frustrating. Let me start with the app: unlike other food apps that provide photos and ingredient lists for their menu items, this one only offers a selection of quirky sandwich names (like "pepepe" and "unwich"), and you have to wait until after you choose a name to find out what's actually in it.
On August 22, 2022, I arrived in person at 7:00 PM to place an order after trying to use the app. To my surprise, the doors were locked, and there was someone just staring at me from inside. I ended up spending my money at Chick-fil-A instead. Then, on August 24, 2022, a woman called me around 3:00 PM to let me know that JJ’s was not answering the phone, which meant she couldn't get the correct order delivered. The original order was meant to be a gluten-free meal, but a regular sandwich was delivered to Grandview, which was inedible for them. I was told that the manager, Hazel, had already left for the day, and it seems she keeps banker hours. Ironically, one of my favorite NASCAR drivers is Kevin Harvick, and this place definitely missed the mark!"