Artisan Grilled Cheese
Orwashers Bakery

Orwashers Bakery

440 Amsterdam Ave, 10024, New York, US, United States

Kebab • Bagels • Coffee • Delivery


"On the plus side, Orwasher 's has some of the best croissants and breakfast sandwiches in NYC, plus one star for that.On the minus side I 'm officially over their staff. This time I ordered an egg and tomato sandwich and a toasted croissant at the order counter. The woman taking orders seemed put off by asking for a croissant to be toasted, not sure why since it tastes a lot better if crisped and warm.Five minutes later the counter guy calls me to the counter and hand me a bag with only the egg sandwich. I asked if my croissant was still coming, since arguably that would come out at least as fast as the sandwich. The counterperson looked confused and went back and threw it in a bag to hand to me and I said I ordered it toasted. Can you toast it please? He looked exasperated and told the woman running the toaster, who also gave an incredulous look and threw the croissant on the counter by the toaster. I wait another five minutes while she toasts 20 or more pieces of bread and pastry for orders that came in after me, all the while my croissant is sitting there on the counter. I went up to the register and asked politely if they were going to toast my croissant and he seemed like he was at a loss what to do (throw it in the toaster maybe? and was looking at the woman running the toaster. She still didn 't put it in for 2-3 more minutes, seemingly finding anything she could be doing other than helping me, now waiting 12-15 minutes for a toasted croissant and me having to run back to my wife to take bites of my now-cooling sandwich. Finally the toaster worker throws it in a bag, smashing the side of the croissant in the process and the bag is rudely shoved at me without a word.Last time for me at Orwashers. This level of service has been my experience there 3 out of 4 times and I 'm tired of feeling angry after having my breakfast no matter how good it tasted. The workers seem to be undertrained and under-supervised."