Bbq Chicken Flatbread Bbq Chicken Flatbread

Grilled chicken, tangy BBQ sauce, melted cheese, and onions on a crisp flatbread.

TGI Fridays

TGI Fridays

301 Rocky Run Pkwy Wilmington, DE 19803, 19803-1515, United States

Pubs • Burgers • Belgian • American


"The restaurant is generally consistent and good. This meal was a disaster. After ordering, we heard someone tell the adjacent table that the restaurant had run out of chicken tenders (at 7:15 p.m. on a Saturday). Because one of us ordered this, but were not told there was a shortage, we assumed we were the last table to receive them. When they brought two house salads, I noted that I had ordered a Caesar and the person took the salad back. When our dinners they told us they had run out of chicken tenders. We ordered a grilled chicken sandwich. About five minutes later they delivered my salad, which I refused. We completed our dinners; the chicken sandwich did not arrive. After our empty plates were taken away, I sought the manager. A few minutes later, a deer-in-the-headlights person arrived and said he was the manager. We explained the problems, and he claimed it was only 10 minutes since we ordered the sandwich. We canceled the order and the manager said he would adjust our check. This man demonstrated no confidence and, in contrast to our server (Michael) who was diligent and caring, the manager gave the opposite impression. I also explained to the manager we were in a time crunch because we were going to visit a sick relative in the hospital. Many minutes later the server brought our check. It included a coupon we had and a 15% discount, but also a Heineken we didn't order. The server adjusted the check and we paid and left. While the quality of the remaining meals was fine, this was a travesty. We also observed the hostess refuse to seat a person dining alone in a booth around 8 p.m., telling him they saved the (mostly empty) booths for larger parties. The manager also did not care when I told him we were frequent customers and that I had over 3,000 Friday’s points. In short, a disaster, and poorly handled by the manager. Addendum-We tweeted, they asked us to email them, we did, left a call back number, we called social media cust svc was in a mtg ."

TGI Fridays

TGI Fridays

1480 Old Country Rd Riverhead, NY 11901, 11901-2004, United States

Steak • Salads • Burgers • Seafood


"It was my birthday and I made reservations on Open Table, which were confirmed on the app. When we got there, I told the host. First he ignored me, and then went to speak my son and was going to seat him and his family. When I said to him again, we had reservations on Open Table he said I’ll be right with you ma’am, at which point I said, this is for all of us and he said oh...I don’t know what that is. I said it’s an app on the phone, thru which I made reservations. He said I still don’t know what that is. I then said will I get my points? He said I still don’t know what that is...but I’m sure you do. His attitude left something to be desired. Our waitress on the other hand when I asked about it at least took my name and the confirmation , and said she would ask her manager. I doubt anyone acidification anything about it, but at least she made an effort and was polite. I also had trouble signing in the Friday’s app while at the restaurant. I tried several time to reset my password, but it was only sent to me 3 hours later and I was not able to scan the code for my points after spending over $63 there. While our waitress was attentive the kitchen service was slow even though the restaurant was not very busy. The restaurant itself was quiet, although the recent remodeling was just ok, not much ambiance to be had. Date of service today 7/5/19@1:15 pm"