"I am sure there is an explanation for why everything was so bad on the evening we dined here, but we never got any that made sense. We arrived minutes early for a reservation and were seated immediately as the place was only half full. We ordered cocktails and then promptly ordered appetizers and entrees. As we sipped our drinks, the other tables began to fill up. And, those tables ordered, got their drinks, and their appetizers while we waited and waited, minutes in total. “The kitchen is backed up” was an unreasonable explanation given the empty tables when we ordered. And it didn’t explain how multiple tables received food before we did. When the food came, the wings were cold and burnt. The poutine lacked an ingredient listed in the menu and was also burnt. We had twice asked to speak to a manager, with promises to send himher over, but it never happened. The waiter brought over a fresh round of drinks, which we neither asked for nor wanted, only to be told “just take them, the whole meal is free.” Moreover, they brought the entrees, which we rejected, less than five minutes after they served the appetizers, again reflecting that the kitchen wasn’t preparing food in any particular orderunless, of course, the waiter put our order in late and, perhaps, backwards. We were so disgusted by the whole experience, we left without even having eaten of the appetizers. Despite a promising menu, which we were excited to try, The Infirmary needs some care from management, if it exists. Very disappointing, to say the least. I am hopeful this was an abnormality and suspect that it was given how crowded it was when we left"
