"We finished our meal without any resolution regarding the drink. Afterward, I approached the counter to address the Sprite issue again, presenting the full glass. The staff member there tasted it and confirmed that it had a flat flavor. They replaced the syrup box, but the drink still tasted and smelled unpleasant. When offered an alternative beverage, I explained that I didn’t drink anything else. The staff member apologized and discarded the cup, stating she would inform her manager.
Eventually, my husband went to the counter and insisted on a refund. Overall, it was a disappointing experience."