"Update: I was contacted by the company rep., Andy, who stated the owner would want to reach out and make things right. The owner never did reach out, and no compensation was given for such an inept service. I think perhaps, this was just an attempt to get me to change my rating or appear to care about the consumers experience. I placed an order for delivery a few hours in advance. The pizza was supposed to be delivered at 6:00. The order was delivered at 6:15 incorrectly. The girl working the counter sent the delivery driver to us with someone else's order. This store doesn't have it's own drivers, so it contracts out to DoorDash, even if you order directly from their website. I called the store first to find out what to do about my order since it was short an item, and an incorrect pie. The manager told me I needed to contact DD. Before hanging up, now that my order was thirty minutes later than what I ordered, I wanted to be sure, I would be sent a fresh order, and not the original order that would be sitting there for God knows how long. She initially argued with me, and tried to convince me my pizza wouldn't be old and cold. I insisted on fresh food. DD did straighten out our order, called the store to make sure they sent a new order, and put it out for delivery. The order finally arrived at 7:40, an hour and forty minutes late. We received garlic knots, which were cold, and obviously from the original order. Also included was the original pizza along with a second fresher pizza. I've had NY pizza, NJ boardwalk pizza, and this pizza isn't either. They don't put enough sauce on the pie, so don't make the same mistake we did, and order it well done, bc it will be like eating cardboard with toppings. Seriously, the pie didn't have any flavors. I would not recommend this store, as it clearly has some staffing issues, and I'm not the first to mention the lack of sauce or flavors. You really are better off ordering from Papa or Domino's, they're both better than this place. If you're in Buckhead, give the Pizza Pitt a try. They have a good pie."
