"While the food I've had in the pastwas satisfying, customer serviceneeds improvement. I understandtraining new ppl, and mistakes can be made, but shouldn't be made at the customers expense.They gave me a 20pc split wingsthat I never ordered, but was charged for. I live right behind them, so when I got hung up on, I went there to plead my case. I was so hurt how I was treated. After wanting to give me a 10$ credit, I asked, why on earth would I want to use a credit of mine at this establishment after what happened? So he claims he'll credit 10bucks back to my CC. for 10wings instead, which is all I wanted in the first place. Even tho, the price for 10 wings is 11.99, but ok, that's the way they do business. All of the aggravation simply could have been avoided. I'll be checking my card and let you know if further action on my part is necessary.Please 4give me for the curse word over the phone, I was frustrated but customers shouldn't have to argue about their money, when you make the mistake...09-17-21 it's 9-19-21, my issue has been resolved..Thank You"