Fiesta Chicken
Andriaccio's Restaurant

Andriaccio's Restaurant

4837 W Lake Road Mayville, NY 14757, 14757-9632, MAYVILLE, United States

Wine • Pizza • Italian • American


"Atmosphere was nice...cozy, quaint. Server was attentive, polite, cheerful and our food was delivered in a timely manner. On their website, they boast a very impressive family history and 'commitment to excellence ' but we left extremely disappointed with the quality of food. We spent nearly $100 on four people without beverages and walked away frustrated. Bread placed on the table looked and tasted as if it was from the bread isle of a grocery store. If you 're going to serve bread as a starter, it should be impressive, not an obligatory gesture (I 've had bread at chain restaurants that put this restaurant 's to shame). Appetizer of pulled pork nachos was tasty, but not generously portioned. I tasted my husband 's spinach and cheese calzone and we both agreed it was somewhat flavorless. I ordered the eggplant Parmesan with a side of risotto...the eggplant was thick and extremely rubbery (I could barely cut it), and the risotto tasted like it came from a box. As for our friends ' they never overtly complimented their food and only ate about half. The only thing I really enjoyed from my dinner was my side Caesar salad. Because we were with company, I didn 't want to make a fuss over my dinner, but I was disappointed I wasn 't asked if something was wrong with my meal seeing I left 3/4 of it on my plate and said 'no thank you ' to a box. It 's too bad...it 's a charming place with great atmosphere and friendly staff, but much of the food was simply awful. Perhaps instead of having such an extensive menu and poorly executed food, they should pare down their offerings and excel at those dishes."

Caswell Station

Caswell Station

366 N Caswell RdNC 28204, Charlotte, United States

Wine • Soup • Steak • Seafood


"After frequently visiting this restaurant for three years, our patronage has come to an end due to a lack of professionalism and accountability from the management. I brought my family along after attending a concert the previous night. During the visit, one of our guests ordered a Greek salad and specifically requested no feta. Despite the extended wait caused by the limited staff struggling to meet the guests' demands, we informed our server about the salad issue. The server, who was handling a large party and three other tables on the patio, summoned the manager to our table. The manager's immediate response, blaming our guest for not being aware that the dressing contained feta, was unprofessional. Instead of addressing the minor issue with the salad, we decided to request our check as the manager escalated the situation into a shouting match.We had to ask for water and boxes a second time, having waited over 18 minutes upon arrival without receiving any water. The manager went so far as to remove my salad, which I had hardly touched, and discarded it. When we mentioned this to the manager, he deflected responsibility, making the issue about who moved the plate from the table. The discrepancy was evident since we were short one bowl after ordering four entree salads.As someone who has successfully managed food service establishments for seven years, it's incredibly disappointing to encounter key holders who lack the qualities of true leaders. Instead of listening and understanding, they respond defensively. I anticipate taking this matter to the proper channels, including the Better Business Bureau (BBB), as it's disheartening to believe that unethical practices still persist in 2023. I strongly recommend implementing comprehensive cross-training in workplace practices and effective escalation management"