"Have been coming to this Bob Evans, after church, for 8+ years. I order the same thing every Sunday, and most of the waitresses know what I'm getting B4 I tell them. Today, I gave my name, and she tells me it's a 25 30 minute wait. I said Ok. I Sit down, and after 30 minutes noticed people who came in after me were being seated. Me how long b4 I'll be seated. Her I THOUGHT you'd left, and I didn't write your name down. Me NO, gave you my name and didn't say I wouldn't wait!! Her Name and how many ? Gave her my name again, and she STILL put me at the end of another waiting list. More people being seated ahead of me. Me Now how long ? Her 4 parties ahead of you; which meant another 25 minute wait. I left, feeling hungry and hurt. Since I have patronized Bob Evans for a long time, it'll be difficult to change my routine. However, I know it'll be a while before I return there. BTW, at no time did she apologize for the miscommunication Owens Party of one no more."