Hawaiian Tuna
Joseph's Fine Cuisine

Joseph's Fine Cuisine

3153 Hedley Rd, Springfield, United States Of America

American • Steakhouse • Contemporary • North American


"First and foremost, I want to say how much I appreciate the kitchen at this place! Those guys KILLED it, and served some phenomenal food! Keep doing what you are doing! However, on the service side, this was literally the worst service we have had at any restaurant. Please keep in mind, there were only 6 tables being served, with 2 waitresses, a host, and a manager, when we arrived. Our silverware at our pre-set table wasn 't complete. When our appetizer arrived, we weren 't given plates. We had to wave down the waitress, after 10 minutes of starring at our appetizer, to ask for plates. We weren 't being checked on, she we literally had to holler at her as she went by. She then dumped the plates and left. It took 40 minutes before we were even asked what entrees we wanted to order. We couldn 't place any order before that, because our table wasnt being checked on. After I ordered my steak, the waitress immediately walked away without even asking how i wanted it cooked. She also didn 't ask what size of steak my wife wanted. The kitchen caught how she didnt ask what size of steak, and had to return to our table to confirm. As she was about to walk away, I was THEN able to request how i wanted the steak cooked. When the food came, my order was 100% wrong. The closest thing to being correct on the plate was that there was a steak , but not even the right cut. Not to mention, I ordered Medium-Rare, and it was Medium-Well. NONE of the sides were correct (again, not blaming the kitchen, b/c they just cook what they are told to cook). 15 minutes AFTER our food was delivered, our waitress (Bella), still had not checked back on us to see how our food was. However, the manager had walked over to check on tables and refill waters. HE was the one we had to tell about the plate not being right. Also, by that point, we had been there for 1 hour and 15 minutes, and he was the 1st to refill our waters. The manager at least said they would make the plate right, and re-do my order. Once the plate arrived, it was delicious! After the entrees, my wife ordered a dessert. She order a cherry cheesecake flavored dessert, and was then given a raspberry flavored dessert. Apparently, the cheesecake was from an old menu, and wasnt even offered, anymore. Literally every course got jacked up, in some way. We just asked for our check at this point so we could just leave. While paying, the manager stepped back over to check on us, and to refill our water glasses. That was the SECOND time our water glasses were filled, the entire time we were there. And we were there for a total of 2 hours. Kitchen... GREAT JOB! Everything else needs management 's attention."

Matthew's

Matthew's

2107 Hendricks Ave, Jacksonville, FL 32207, United States

Wine • Noodles • Desserts • Cocktail


"I hate to use the hackneyed term World Class as it sounds more appropriate to a basketball team or some smarmy condo project with Don Trump 's face on it than to a tasteful and discreet dining establishment like Matthew 's. But how else to explain it? Matthews can stand up and be judged alongside the best dining in London, Paris...well, maybe Lyon, or New York. Without wanting to denigrate Jacksonville (a city I love one might well ask, What on earth is this thing doing here? I mean, Come on! Let 's try those 'gator bits is not spoken in Matthew 's tasteful Temple of Comus. Light wood paneling, modernist fixtures, high-style designer finishes would make you think you 're dining in a great world capital instead of sitting down to the epicurean delights of Jacksonville, Florida. And epicurean they are: let 's get that out of the way at once. The food is, in my opinion, splendid and far-and-away in another league than that offered in the best local fern-joints, bistros and Fine Dining spots I 've been to here. I will not continue to wax euphoric over the food because this is an amateur review and anyone might reasonably question my competence to judge of these matters. Suffice it to say that in my misspent youth I dined nightly at the very finest top-tier restaurants in New York and Paris and nothing is wrong with the stuff Matthew 's puts on your plate by that standard. Like any inspirational American restaurant, the menu is of the recipe rather than inspirational style. Dishes are identified by a highly wrought-up list of ingredients rather than in the classic vocabulary, so a dish might be called, Northern Italian Broadleaf Mambo Noodles, sauced with Hypo-Organic elastomeric spinach reduction and served with Tyrolean mad-boar sausage bits instead of, say, Fettucine Florentine or the like. You know what I mean, they don 't even call it Caesar salad, and instead you get a list of what went into it. Your waiter helpfully explains to you, It 's like our Caesar salad when you inquire. Being a bit past my prime I find this disconcerting in a really upmarket joint, especially when modifiers like Diver are applied to shellfish (Did the scallops dive or were they harvested by divers or neither? . I 've come to conclusion that it is a sign of the great leveling of our society despite so much political rhetoric about class-warfare etc. Evidently in the old days only people with sufficient grounding to know the terms of the art could comfortably order in a high-tone place like this. Now in a more egalitarian spirit things are simply translated out into ingredients lists rather than dishes. of course this makes for a kind of stultification of the art: there will be no shorthand for emulators to use to offer, say, Crab Matthew 's in their own establishments. But I make reference to this by-now 30-year-old trend in menu-writing only to try to show objectivity by picking on some meaningless detail. From the moment we arrived and opened the car door to their friendly, cooperative and fluently English-speaking valet, to the moment we staggered out into the street after a variety of superb food and good wines, Matthews was a case study in good attitude and the proper management of a genuinely high-class restaurant. Because a sign of genuine class is a willingness to treat decently with all guests in your home. Valet, Maitre d ' (or whatever they call them these days , hostess, waiters, and food runners it made no difference: everyone was genuinely friendly, welcoming, accommodating and professional. Here you find no stories about your reserved table being unavailable, no shenanigans about waiting around in the bar to churn a few cocktail orders and an entire and welcome absence of the supercilious tone that so many restaurateurs believe establishes cred or serves as a warning to the hoi polloi to forget about a second visit. Gracious is the word I came away with. Moving on in those management touches that separate the sheep from the goats, the menu is printed daily. No chalk board, no little cards and, most importantly, no unwritten list of complex specials that must be learned through recitation and memorization. Although our waiter offered to expound on the virtues of this dish or that, there was no endless list of off-menu, unpriced items with which to ensnare a host and his/her guests into possible embarrassment. Questions were fielded with evident knowledge and requests to share small items, even single glasses of wine were met not with a song-and-dance, derision or a wagging finger but with immediate cooperation and understanding. You get what you want here if they can give it to you. Service was fast, bread and water were refilled as a matter of course, and although I suppose our waiter did indeed inquire as to how things were, he did not do so every five minutes or break into a conversation to ask if we wanted any more butter etc. The wine list is extensive and long on alternative wines. The big-time vintages (Bordeaux, Burgundies, and Barolos are represented by a modest (in scope but well-chosen selection although pricing for the serious items is on the extreme high-side. But there 's plenty of good wine to choose from that would meet any budget. Well, it 's hard to keep rambling on like this about so elevated an experience. I feel like my trip to Matthews would easily warrant a longer drive than just across town. An airplane ride, even. You can cut down that carbon-footprint by skipping that weekend in Paris and chowing down at Matthews over a long weekend."