Creamy mashed potatoes topped with rich, savory gravy for a classic comfort food experience.
Chicken • Burgers • Fast Food • Sandwiches
"The food was excellent! Unfortunately, they did forget to include our Cajun biscuit and Bo rounds. On top of that, the cashier was rather rude and kept rolling her eyes while I was trying to place my order. I understand that it can be hectic when it's busy; I work in the food industry and customer service too, so I know it’s not always easy. However, that doesn't justify treating customers poorly."
Lunch • Chicken • American • Breakfast
"Yesterday I went inside to order 2 chicken tender meals, I had to stand and wait a while, I observed that no one behind the counter had gloves on, one glove was laying in the floor, but not a single person had them on. I thought it was mandatory anyone working with food had to wear gloves, it’s really sad to see this. Service: Take out Meal type: Dinner Price per person: $20–30 Food: 2 Service: 2 Atmosphere: 2"
Lunch • Chicken • Chicken • Breakfast
"I had an amazing experience at this restaurant. The service was superb, the establishment was clean, and the drive-thru was quite efficient. The Bojangles chicken was absolutely delicious! I was particularly impressed during my last visit on Sunday morning, June 5th, around 11:30. A group of young men was in charge of the store, and they were all courteous, well-dressed, and friendly. They worked exceptionally well as a team and represented McDowell County beautifully. The restaurant was operating like a perfectly tuned machine, and they truly deserve recognition for their dedication and hard work. It's rare to see young adults in fast food displaying such excellent manners."
Cheese • Chicken • American • Fast Food
"I cannot recommend this restaurant. The staff was quite unfriendly. I placed my order well before closing time, and the only sides available were fries and mac and cheese. They also only offered chicken breast and wouldn't accommodate my request for chicken supremes. When I tried to explain how long it takes to prepare supremes, they finally agreed to make them. However, when I received my order, it was entirely incorrect. Furthermore, they leave the phone off the hook so it doesn't ring. I plan to contact corporate tomorrow to address these issues."
Tea • Chicken • Chicken • Sandwiches
"Won’t be coming back to this location anymore. The dining room isn’t open even though it’s 5:15 PM. They don’t repeat orders back to you, or even greet you at the window. Last time they forgot my biscuit and the gravy for my mashed potatoes. This time she saw me checking the mashed potatoes (still no gravy) and asked “do you want gravy with that?”. To her credit she got it for me, but they consistently miss things from your order. Also, idk what the management situation is like, but there’s only teenagers here in the store. There’s only one person ever working, and like 3 kids just walking around the dining room. Today there was one with a black wifebeater walking around in the back. When I pull past the window to leave there’s 4 of them hanging out by the back door, which is odd because the dining room is closed. Idk if these are employees or just kids hanging out but there don’t seem to be any adults working there. It’s the same every time with employees being unprofessional, food being wrong, and a general “I don’t care” attitude about the place. Won’t be coming back."
"04/2023 This was my first visit, and I was not impressed at all. I went through the drive-thru, and the woman taking my order sounded like she was lying on the couch with her phone stuck in her neck, clearly irritated to be at work. She was unhelpful and curt when asking questions and taking my order. I had to repeat my order three times because she got it wrong each time. When I got to the window, there was no greeting—just a hand reaching out for payment. I paid and received my food without a bag, just boxes stacked haphazardly. What kind of customers are they used to that this is acceptable? Once I got home, I found the chicken was breaded and the whole meal was a soggy mess. The fries were so over-salted that it felt like I might have instant bloating and sky-high blood pressure. This will be our only visit. Good luck with all the renovations coming... P.S. I should have read the reviews before going."
Soup • Cheese • Fast Food • Breakfast
"Stopped here on my way down to Raleigh and my experience was terrible. For starters when you go into the bathroom there?s no toilet paper in one of the stalls and no paper towels at all. When I went to go order my food, the employees were practicallyignoring me on purpose. Once I did get my order the order was messed up with them putting an unsweetened ice tea and a sweetenediced tea when I ordered an unsweetened ice tea and a Pepsis. The employees seemed too busy talking to one another than actuallyworking like they should be. Gives me a bad experience of a Bojangles. I wouldn?t go back to this one again!!!"
American • Fast Food • Breakfast • North American
"This Bojangles has a very friendly staff, they are willing to help you any chance they get. Getting the food took about 10 minutes, a little longer than usual from my experience but the food was great. Fries were cooked perfectly and the sweet tea was delicious. Would definitely recommend if you are in the area! Service: Dine in Meal type: Dinner"
Chicken • International
"Bradley should not be employed here, or really anywhere with the way he acts. I only know his name, because it was said 100 times during an argument he was having with his coworkers. A large group also came in and he threw his hands in the air and said “seriously?!” Then he told the group they were extremely short staffed and it was going to be a long wait, so they left. There were at least five employees seen. Bradley was complaining about something the entire time we were eating and causing a loud disturbance amongst his coworkers. He was slinging our food into the boxes and slamming trays. I don’t know if a manager was on duty during this, but if so, they weren’t doing anything to intervene. It’s extremely unprofessional and immature the way they were behaving. There were two other parties dining in as well listening to the whole thing. No one wants to pay money to eat and sit and listen to all that drama. Bradley was walking around the dining room still complaining and yelling back to the kitchen. Then, he would go stand in the hallway in front of the restrooms and text on his phone and talk about issues he’s having with his girlfriend. There was also a female employee who yelled at a male customer for picking up his own cup, because she didn’t hand him one. It was very appalling behavior that needs to be corrected."
Chicken
"Service was terrible. 6 people I could work, but several did nothing but talk and joking. Even when ordering food, nothing was ready, and all had to be cooked. Waited 25 minutes for an 8-part family dinner. Besides, orderv3clarge fries, and Store probably calculates the right price, but it would have been wise to offer something free as an order by Fritten, at least. Will not return to this place. The service was also slow in the past."
Chicken • American • Fast Food • North American
"The Cajun chicken fillet biscuit is definitely the standout item on the menu (the Cajun chicken for lunch or dinner is fantastic as well), and I highly recommend adding pimento cheese. It creates a truly amazing breakfast, and to be honest, I usually have a hard time finding breakfast options that excite me. I would give them 5 stars just for this biscuit alone, but sadly, they often get my orders wrong, which is why I don't go there very often. However, I finally returned today for the first time in several months, and they actually got my order right!"
Lunch • Cheese • Chicken • Breakfast
"(Drive thru)Ordered 2 cajun egg cheddar biscuit combos. We said four or five times to PLEASE make sure it was the hoop cheese not regular cheese slice. Parked and looked inside to find regular cheese was on both of them. Receipt was correct order was not) Returned inside and she started remaking and putting shredded cheese on the biscuits. I said that's not the cheddar slices that are used on cheddarbo.. she said she was confused and got a coworker who showed her where the sliced cheddar was. She continued to put it on top of the cold shredded cheese. Handed me the bag. I check and it's cold. I asked her if she could heat up because the egg and cheddar were both cold. She was confused and went to ask for help. So I just left and said tell her not to worry about it. Got back and the borounds weren't cooked all the way either (soggy/greasy). Bo rounds and fries were both placed in the bag upside down falling out into the bag. Also, the Texas Pete we asked for was not in the bag. Tea tasted spoiled like it came out of an uncleaned tea pitcher. Next time we want to spend $25, I'd go to a sit down restaurant over this bojangles. The 3 bo'berry biscuits were good. I also emailed them and never got a reply."
"On one occasion, we ordered salads and my wife found a whole moth in hers! She called the manager, but they refused to offer a refund or even apologize, claiming that the salads come pre-packaged and they don’t handle them. I also tried using their mobile order system to see if it would improve the experience, but I ended up waiting for 30 minutes. An employee informed me I would have to wait another 15 minutes for the chicken I ordered. In the end, I had to go back inside to retrieve my delivery order. Overall, I’m disappointed with the service and quality at this location."
Tea • Cheese • Chicken • Fast Food
"So, I specifically went to Bojangles because Popeyes had cars wrapped around the restaurant as usual. I like Bojangles and they aren 't usually as busy. I thought I was lucky to be the only customer in the drive thru. I placed my order of an 8 piece (drumsticks only). I was then informed that it would take 30 mins. Does it really take 30 mins to deep fry drumsticks?? I figured they maybe added mins to run me off. I ran straight across the street to Popeyes and left with my 8 piece within 15 mins."
Chicken • American • Sandwiches • North American
"Pretty reasonable as Bojangles go. Being this is the only one I've been to within the last year or so they may all be this way, but the supremes have gotten to where they are just either way overcooked with really hard thock breading, or, they're perfect. Somehow, it always seems you get a mix where two or three are perfect and two or three are way overcooked and way over breaded every time you get a five piece. Still, the service there is always fast and attentive and the employees do a good job with customer service."
Casual • American • Fast Food • Chicken Wings
"I really don't like the fact that I have to repeat my order 3 or more times to different people. we could also place our order and the second window, as we again put on the drive thru person then on those who give us our food. another problem is that they can always say when manager nikki and angie work because the drive thru is always long and it takes forever to get her eating"