Monte Cristo Sandwich Monte Cristo Sandwich

A Monte Cristo Sandwich is a deep-fried ham and cheese sandwich dusted with powdered sugar and often served with raspberry jam.

The Cheesecake Factory

The Cheesecake Factory

330 N Milwaukee St, Boise, Idaho, USA, 83704, United States

Salad • Pasta • Burgers • American


"After reading the reviews about the same thing on repeat along with the manager replying with the same answer as follows: Sorry for the disappointing experience, we will talk to the staff and improve communication that clearly isn't happening on any level. Honestly it's so sad that something so small can't get attention to be resolved and be able to improve business/customer service. Unfortunately I cannot leave less than a one star. Decided to go out for dinner checked in was told the wait was 30-40 we agreed to wait. After 30mins we started noticing people after us with large parties 6+ down to couples being seated, I went up to talk to the gal at the counter and got a bunch of excuses, the lady said well for some reason your name/number didn't register but it didn't take you off the list. I saw this and wasn't sure what happen...(so it didn't cross your mind to fix the issue? Just wait until someone comes up to question the wait? That's wild) So it's going to be another 20mins, we are quoting people 30-40mins. I fully understand what you are quoting people but all these people have come in after us and we are still standing here, not one single person left in this room came in before us. Just received more excuses!!! So my BF went up and talk to them to receive more excuses. She told him I am going down the list and you are next. She said at anytime you guys could have sat at the center section of the bar. As he replied at what moment was anybody going to mention that? From the time we checked in to going up to the front desk not once did anyone tell us that we could self seat in the middle. Right after he walked back over a couple was called back that came in much after us. So we walked out this place is an absolute joke and definitely needs to improve on customer service/communication on many levels!"