"We go at least once a month, if not anymore, last night we went and the service was terrible. We sat and it took 15 minutes until the waitress came by, took 35 minutes for cookies, and we had to ask another server to get them for us while all around us had theirs, so it wasn't one thing that wasn't up. There were no refills until I knocked down the waitress. Crab legs came cold and without the cracker to open them, and without lid over them. I asked for more napkins and it took another 10 minutes. Potatoes with mash had a cover over them as if they were sitting outside for a long time. I was sick halfway through the meal and had to go. I called and spoke to the anger and she gave a full refund, but it is really annoying this day and age where it is a real treat to eat to food and service that is terrible. As a server, I would never give this kind of service. They weren't so busy so there's no excuse. There were even two servers on their phones will not come back. It's a shame this place needs a lot of help. And they menus were dirt with cookies on them."