Phone: +16315802864
Address: 5010 Express Dr SNY 11779-5551, Ronkonkoma, United States
City: Ronkonkoma
Menu Dishes: 35
Reviews: 7171
Website: http://www.redlobster.com/
"Christmas Eve celebration with family. Even with the reservation the wait time was ~20 mins. for a party of five, all they would give us was a booth for 4 and a chair in the aisle. As everyone should know, the chair is always in the way, being bumped and has the greatest potential for accidental spillage on the person sitting there. Once seated, it was another half hour before anyone even came to the table. Orders place all at once to avoid another long wait. Food took 45 minutes to arrive. Orders were incomplete and during the excessive long wait no one visited the table. No refills were offered or updated to the long wait explained. After asking for refills at least twice and also for the missing food items, we all had finished our meals before the waiter returned finally. We refused the refills and food items and thankfully was able to pay on the tablet thing on the table. Otherwise I'm sure we'd still be waiting for the check. Horrible experience and inexcusable wait staff. Good was actual good but food orders were not complete and missing sides."
All prices are estimates on menu.