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Lieu's Asian Bistro

Lieu's Asian Bistro

1149 Woodruff Road, Greenville, 29607, United States Of America

Asian • Salad • Chinese • American


"I called early this week to reserve a large, more private table at Lieu 's for a birthday party for two women at my church. When I reserved the room, I was told that it could accommodate a total of 12 people. We had 10 RSVP, so I though everything was good. When I arrived about 5 minutes early with a few other members of the group, the hostess refused to seat us because our entire party was not present. About 20 minutes later, 8 members of our party of 10 had arrived, and I asked to be seated as two of our party members were not sure when they could arrive and didn 't realize they had to arrive right at 6PM to be seated. As we walked back, the hostess refused to allow our party to sit at the private table in the back I had called and reserved. She was having the wait staff move the drinks/waters/silverware to another table of the same size in the bigger dining room. There were very few patrons in the restaurant at the time and actually for the whole evening, so space wasn 't an issue. The hostess insisted that she could not allow us to have this table with 10 chairs as our party had only 8. This was even though our other two members were on their way, but did not arrive exactly on time. I was humiliated in front of my friends as I had tried to make this a special event for my church group, and I was treated like I was attempting to do something wrong or deceptive by asking for the room I had reserved. I will never eat here again. This was very poor customer service, and there was no reason for it."

Cozy Noodles Rice

Cozy Noodles Rice

1020 Davis St,IL 60201-3610, United States, Evanston

Thai • Asian • Noodle • Noodles


"I'm not one to normally write a review, but to not share my experience would be doing the community a disservice.I got to the restaurant with my plus one at 7:30. There was one other person in the restaurant. We were sat down by a middle-aged woman with black hair and she prompty asked if we were ready to order. We hadn't been given a literal minute to look over the menu. I told her no and she then explains that the restaurant would be closing in 30 minutes; although the website and Google state 8:45 PM. I said okay and to come back in 5 minutes. She returns and we place our order. Shortly after she returns with the food. 40 minutes later, she never returns. We finished eating 20 or so minutes after getting our food, recalling they were closing at 8 PM. I can hear her around the corner talking to someone, so I turn the corner to find her on FaceTime. I ask for the check and she states that she will bring it to the table. Ten minutes later, she is still on FaceTime but does not bring the check. At this point I have gone from slightly aggravated to annoyed. I walk over and ask for the check and she says that I can pay at the terminal. Why tell me that you will bring the check over if I can pay at the counter? I ask for the itemized copy of the receipt, given all I can see is a total. I pay and ask for a to-go container.I will not return given the treatment from the one and only staff seen with an empty restaurant and I would advise you to avoid dining in at all cost."

Thai Original BBQ

Thai Original BBQ

5324 Hollywood Blvd. Los Angeles, CA 90027, United States

Bbq • Thai • Soup • Lunch


"Been ordering food from here for years! My favorite Thai bbq location. However, due to poor customer service, I will no longer be a customer to this one. I place large orders! This one was about $250 through grubhub. The restaurant calls me and says they don 't have enough S1 (chicken) to fulfill the order. I ordered about 5 of this item. I spoke with Sam. I said no problem, can you just replace the 3 S1 orders with the chicken Sate plate? She said I would have to cancel the order and do it all over again. I think this was pretty insensitive, especially since the refund takes at least 24 hours to be refunded. I didn 't want to have over $500 charged to my card that day. I asked if they can just provide the change for these three dishes that you can 't fulfill. Let 's keep it simple and not make me go through placing another large order that takes time to fill out. She said no, because she needs to make more profit since the Sate dishes are priced higher. It 's literally a $2 difference between the two, so we 're looking at a $6 total difference. Again, on a $250+ order. The tone was not impolite, however, I feel that the tone of the convo was and just overall unprofessional. A $6 profit was more important than your $250 order??? Maybe something like hello, I am sorry but we are running low on this item. If it 's ok with you, I can replace three dishes with this one. It is priced higher but would like to offer it to you at the same cost this time to fulfill your order and help you enjoy your dinner in a timely manner .OR... we only have 2 of this item. We can refund the other three if we cannot find you a replacement. Anyway, just some time of customer service approach RATHER THAN I need to make more profit! That 's the part that didn 't sit well with me and just really pissed me off. Otherwise, food here is great! But this ain 't the only Thai bbq in LA."