Sizzling Shrimp Stir-Fry
Panda Express

Panda Express

741 S Soto St, Los Angeles, United States

Asian • Lunch • Chinese • Chicken


"HORRIBLE CUSTOMER SERVICE!! I PUT AN ONLINE ORDER FOR ONE COMBO AT AROUND 10AM AND CHOSE PICK UP TIME AT 1PM WHEN I GOT THERE I GAVE MY NAME AND LITERALLY SHOWED THE CASHIER MY EMAIL ON MY PHONE WHICH HAD MY NAME, ORDER AND PICK UP TIME,1PM THE CASHIERCHECKED AND COMES BACK AND TELLS ME THAT ON THEIR ORDER SLIP IT SAYS MY FOOD WON 'T BE READY TIL 2:40..I GET ANNOYED AND ASKWHY?? CASHIER SAYS THAT SHE DOESN 'T KNOW WHY BUT THAT THAT 'S WHAT THE SLIP SAYS, WE GO BACK N FORTH ME ASKING WHY, SHE SAYINGTHE SAME THING THAT I HAVE TO WAIT..I ASK FOR THE MANAGER, THE MANAGER COMES AND AFTER I TELL HER WHY I DON 'T UNDERSTAND WHY MYFOOD ISN 'T READY SHE SAYS WELL THAT 'S WHAT THE SLIP SAYS AS SHE TAKES IT OFF THE CASHIERS HANDS AND THEN TELLS ME I HAVE TOWAIT 40 MIN..I SAID I WASN 'T GONNA WAIT 40 MIN FOR AN ORDER I PUT IN HRS AGO!! THAT WHAT IS THE POINT OF SELECTING A PICK UPTIME!?? SO I TAKE OUT MY PHONE AGAIN! AND SHOW HER MY INFO...THE MANAGER THEN SAYS YEAH WELL YOU HAVE TO WAIT, YOU HAVE TOWAIT BECAUSE YOUR ORDER IS BIG, I SAY WHAT ARE YOU TALKING ABOUT!??? MY ORDER IS JUST ONE COMBO!!! AND PULL OUT MY PHONE FOR ATHIRD TIME!! I GO SEE!!.. UNTIL THEN DOES THE MANAGER CATCH ON THAT THE ORDER THAT THEY WERE REFERRING TO WAS NOT MINE!! MYFOOD HAD BEEN READY ALL ALONG AND WAS JUST SITTING THERE!! HORRIBLE SERVICE, IT IS NOT ROCKET SCIENCE TO VERIFY AN ORDER ANDCUSTOMERS NAME, SHAME ON THOSE TWO GIRLS."

Panda Express

Panda Express

10090 SE Washington St, 97216, Portland, United States

Asian • Chinese • Noodles • Chicken


"On Wednesday, June 1st, I suppose their names were Liz, Megan, or Emily. The two big girls. They were backing each other up in an argument with me about the serving size of the sides. I only asked for a little more as I usually do to share with my 3 little siblings, and this girl tried to shut me up saying she could bring the manager. Was I being a problem? I was in shock/in awe, while the other workers remained silent, while these girls were so rude to their customers. Neither would I nor my own coworkers ever argue with a customer over such small matters, what was the point anyway? Totally unprofessional. This isn?t a school fight, ok? It was something I?ve never seen nor experienced at any store or restaurant. I basically had no say in anything! It was an accept it or leave situation. I ended up having a plate that was half smaller than the plates I?ve gotten from other panda locations. I?d be surprised if the manager of that place doesn?t read these complaints, if nothing get changed around here, might as well close the place down. I?ve read all the negative reviews and I can confirm the ones about those girls do prove my point. The place looks nice but the attitudes of some of their employees totally brings the entire place down. The food quality? it was fine that day, I guess. Shoutout to the cashier Thinh L and the smaller girl, they awesome employees! Very warm and polite, the complete opposite of those girls. (P.s. I?m sure a lot of the customers served by them, including me, want them fired. It really brings shame to this restaurant."