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Sonic Drive-in

Sonic Drive-in

425 Highway 199 East, Springtown I-76082, United States, 76082-2766

Lunch • Mexican • American • Breakfast


"I absolutely have to write a review about this sonic. This is BY FAR the worst sonic I've been to. I keep going back because there's not many options for food here in Springtown but my final experience on 10/12/23 was my last. First, they NEVER give you condiments.... like.... ever unless it's during the morning shift. I typically order through the app and I specifically select the condiments that I want and they are never in the bag. This includes marinara for the cheesesticks and cheese for the pretzels (although, I did get cream cheese frosting with my pretzel once... seriously)... the condiment thing is like the very least of my problems with this place. My order is ALWAYS wrong. One time I ordered a kids meal and received TATER TOTS ONLY. No entree, no drink, no toy... just the tots. Still didn't even make me mad. I already know I have to check everything from this place. Another night, I ordered a BLT and received 3 pieces of toast with inedible burnt bacon and nothing else. I like my bacon a little burnt but this was not edible at all and there was no lettuce, tomato, or mayo. I threw it away and didn't even complain to them. So here's what pushed me to finally write a review. On the night of October 12th, I ordered a BLT again (I did not learn my lesson last time) It was pretty late and my infant was fussy in the back seat so I was in a rush to get home and didn't check my order before leaving. When I got home, I opened it up and the BLT had no bacon. None. So at this point I'm FED UP with this sonic so I drove back up there to complain. Do you want to know what I was told? THEY KNEW THEY DIDNT PUT BACON ON IT. THEY HAD RAN OUT OF BACON AND GAVE ME A FREAKING LETTUCE AND TOMATO SANDWICH ANYWAY. Instead of asking if I want something else or a refund they just sent me home with 2 pieces of bread, lettuce, and tomato and expected that to be perfectly acceptable. The girl apologized, took my receipt and promised she would refund my whole bill for the night. It's been 7 days and I've received no refund. Shocker. So, here I am, doing my part to warn people not to visit this sonic and if you do, you can certainly expect to be ripped off."

Sonic Drive-in

Sonic Drive-in

2660 NW 199th St, 33056, Miami Gardens, United States

Burgers • American • Fast Food • North American


"I went to Sonic Druve In at Miami Gardens, FL parked in stall #15, placed my order and paid for the same. After watching the screen which ?tracks the order? I was notified Sharee would be bringing the order. Twenty minutes passed by and I had no food nor any explanations. I pressed the order button and inquired why there hadn?t been anything brought out as yes and a no named, teenaged female voice instructed me to come through the drive through. Although I protested, I complied, having to wait an additional seven or more minutes before accessing the order speaker there, where I requested to speak with the manager. A lady emerged from behind the employee door wearing a bonnet, the Sonic polo and pants with slides on her feet. She greeted me professionally and asked what my issue was. When I began explaining my disappointment with the service and inquire as to why it was necessary for me to get in the drive thru line after having already been thru the ordering process as well ad payment, the lady who never gave her name, cut me off to tell me ?cause we ain?t got nobody?. When I expressed that it was rude for her to over talk me and cut me off without hearing my thoughts, she turned and walked away mumbling as she returned to the restaurant?s interior. At this point there remained three vehicles ahead of me in drive thru. When I arrived finally at the window, I expressed to the young man working the window that I wanted my money returned. The young man asked my name and when he had been given it, the window was closed abruptly. In approximately a minute or two thereafter the window opened to the unnamed bonnet wearing manager who was handing me a receipt for the refund while saying ? Here you go?. And the window closed abruptly a second time. After reviewing the receipt, I drove away, and I am now writing this narrative not more than ten minutes post to all that took place. I have to say I expected much better service than what was received. I doubt seriously that I will ever return to that location, and I question the judgment of corporate leadership that placed such unprofessional persons in charge of their brand."

Sonic Drive-in

Sonic Drive-in

31187 Mission Blvd, 94544, Hayward, United States

Drinks • American • Sandwiches • North American


"I hate to do this because I am a very patient person but my order experience with this sonic was RIDICULOUS. I WAITED 1 HOUR AND 15 MINS to receive my order. Wanted to come here after a basketball game and drove into stall #12. Took about 12 minutes to getsomeone on the speaker. (I get it, they were busy) After the guy took my order I waited about 20 minutes and I saw the cars thatpulled up to the stalls after us leaving one by one. So, I pressed the button again to follow up with my order. The same guyanswered and asked what I ordered. While I was stating my order, the guy quickly said It should he on the way and hung upbefore I was able to finish the order. As a previous employee here, I wouldve checked if the order was inputted and if it wasnot, I wouldve taken the order again and apologized. Waited another 20 minutes, assuming that they received it. When I saw thedrive thru empty and a lot of the stalls were vacant, thats when I decided to go up to the front and talked to a worker. Theworker then told me that It was not ordered at all. She then told me to re order again and they will express the food out. Wentback to stall 12 and took about 10 minutes! 10 minutes to answer. On top of all the waiting, My order was also wrong but, Ialready wasted enough of my energy and time so I decided to leave. This place used to be a nice family drive-in with a drivethru, trying to stay away from being a fast food type restaurant. But let me tell yall, this aint even a fast food restaurantwith how long I had to wait. Lol Management, If you see this, Please do something because If this was someone else and not me,one of your workers will not have a pleasant rest of their day."