Crispy fries topped with melted cheese and jalapeños, served with a side of creamy ranch.
Soup • Drinks • Mexican • American
"They waited us out for a text when our table was ready. Waiting time wasn't long. Customers will be separated according to Kovid rules. The waiter was polite and informative about the distance between the girls. The food was delicious and fantastic, as always! The ordering technique has changed with an I-pad of any kind for displaying menu and payment of the tab. However, a regular menu was provided if necessary. It was fun and relaxing! A great time was from all!!"
Soup • Burgers • Tex-mex • American
"Been waiting for 20 min at the front for a table when not only are there several 6 tops available, there are also 3 6 tops that have food on them that no one is cleaning, the managers (2) just walk around doing nothing at all, no help, no nothing. Theycould be cleaning of the tables but they are holding the walls up, as a previous manager of restaurants, this is poor Service.This is definitely something that should be addressed and fixed. It?s very annoying looking at all the tables available but theydon?t want to seat anyone due to them trying not to use one side of the restaurant and keep there table use to a minimum. Thisis the poorest thing I have every seen. Usually they are very fast with the seating and they are not busy at all today, it?s1:16 on a Wednesday and they are not busy at all. 1 star service. We should have went to on the border."
"Delicious food! I haven’t tried the chili yet, but after this dinner, I’m eager to come back. I ordered Alex’s Santa Fe burger, which is not something I usually go for, but I was in the mood to try something different, and I’m so glad I did. It includes avocado, pepper jack cheese, red onions, roasted jalapeños, tomatoes, fries, and a special Santa Fe sauce. The fries were superb! The only drawback was that the service at the register was a bit slow. It wasn’t the cashier’s fault; she was handling everything, but it seemed like she was a little overwhelmed with the bar and tables. I thought about deducting a star for the wait, but she was so friendly and did her best that it didn’t spoil my experience. Overall, I had a wonderful dinner and I’ll definitely return!"
Grill • Mexican • Western • Burgers
"Was there with my parents and my mom sliced her elbow open as she was scooting into the booth on a long, sharp metal strip they have under their windows on their wall. She was bleeding, and luckily, I had hand sanitizer, but I had to ask for napkins and a bandaid. They didn't say they were sorry it happened or anything. The manager came over just to get a sense of whether they might get sued. Not to mention, any time there is blood, they should be taking the proper steps in cleaning documenting. That didn't happen. The food was dry and not very good, and the drinks were over-sweet, glasses were sticky and they were crazy over-priced. Their tabletop terminal was so sticky and dirty and didn't work, so we had to swipe our cards 3 times. Would never go back honestly. Place has really give down hill. Hasn't been there in years, don't remember it being so... underwhelming."
Grill • Mexican • Western • American
"Went to go grab dinner around 7:30 just to get out of the house. No one was at the podium to greet us when we walked in. I had to go to the bar ask did they have a host or hostess working. They told me there was a hold on seating anyone at this time but would send someone. The hostess came said there would be a 10-15 minute wait but the restaurant was nearly empty. We decided to wait which I regretted because once we got seated it was close to the restroom they claimed that no one was working the other area where the other tables were. The person I was with had to send his food back twice due to it being cold in the middle barely any food on the plate to begin with. About time they got it half way right we were ready to go not to mention it was so cold you could barely enjoy your food. I will say the server Miranda was professional even though others made her job difficult."
Pasta • Casual • Tex-mex • American
"As soon as I entered the restaurant, I was struck by the need for air conditioning. It was sweltering outside at 100 degrees, and I felt exhausted, hungry, and thirsty. The enticing aroma of food from the kitchen greeted me as I walked in. I noticed a few empty martini glasses at the bar, still adorned with salt on the rims. After sitting down and quickly glancing at the menu, I found myself distracted by the televisions mounted on the wall while waiting to place my order. After about 5-7 minutes, I decided to approach the bartender, who was prompt, friendly, and engaging. My food arrived swiftly, and the staff were all very welcoming. I opted for another beer, and I had no doubt that if I stayed longer, they would have continued to keep me content. The food was tasty, the service was good, the place was clean, and the atmosphere was enjoyable. The prices were a bit steep, but that seems to be the trend these days. Overall, it was a lovely spot to relax, have a few drinks, enjoy a meal without the hassle of cooking, and have a good time."
Grill • Mexican • Chicken • And Grill
"The overall rating of 3.9 makes sense. I sat at the bar and waited for almost 5 minutes before someone acknowledged me. I understand that they get busy, but it seems like the bar is the only area that is being attended to while a server at a table is talking to customers should not be happening. I was out of touch with the real world for a while, and I'm not too happy with how things are now. Is this the standard? I decided not to order food, although the chips and salsa were good. I left my beer half full. It wasn't about the money at this point, but rather my first impression of the place being below average. They didn't seem too busy."
Fusion • Mexican • American • Fast Food
"We dropped in here for dinner and it was delicious as chipotle always is as we would expect from the chain. The Store does seem a bit smaller than your typical chipotle but it is still pretty much the same standard layout just on a more condensed scale. I didn’t realize that they had a watermelon lemonade until after I had already sat down and started eating but it looks so delicious and you can see it from the picture that is definitely on the top of my agenda for the next time provided that there’s not just a local thing and they have it in Ohio also. No we didn’t come in here at 8 o’clock in the evening and I’m sure these guys were swamped all day long because they were pretty busy while we were here too but the place could have the trash attend to a little bit more. By that I mean you can see in the pictures that the trash cans really are pretty full in the bathrooms a little bit overflowing. But make no mistake this place was clean and tidy and every other aspect. They were out of the hot tofu which is one of my favorites but everything else was delicious and I would give him a good solid double thumbs up"
Grill • Mexican • American • North American
"Usually this is a nice place to eat. It started out by us waiting for a seat to find out the gal that was cleaning the tables next to us was the one that was supposed to be seating us. But she took her sweet time cleaning tables instead. We werestarving, We got to the table. Ordered too much food just too kind of take the edge off. Soup came we ate it, Is waiting forthe guy to take our order instead he takes a table that just came in. I drink my alcoholic beverage but because I don't haveenough food in me it in me I end up sick. I ordered a second drink but had to cancel it before I got to the table. Ordered thefood, food was cold old, waiter never came back to check on us. Which means we didn't get our drinks refilled. It was just notone of our better days here at chilis."
Mexican • Chicken • Fast Food • And Grill
"I absolutely adore chili, and this restaurant is my go-to whenever the question of "what do you want for dinner" arises. They offer a wide selection of appetizers, entrees, salads, and more, including fantastic deals like 3 for $10 or 2 for $25 that my husband and I frequently take advantage of. It's a perfect spot for a casual drink with a friend, a family dinner, or even a romantic date night. Highly recommended!"
Food • Mexican • Burgers • American
"When our food finally arrived, it was incorrect. Although the errors were corrected, we had to wait again for clean silverware because we were initially given dirty utensils with food residue on them, which was quite unappetizing. Additionally, our bill was wrong, with extra items that we never ordered or received. I informed the waitress, who said she would let the manager, Tasha, know since she was the only one who could fix the bill. By this point, we just wanted to pay and leave, as the kids were getting restless after almost three hours in the restaurant. While we waited, I overheard the waitress talking to a coworker, mentioning that they couldn’t find the manager and didn’t know where she was. After nearly 20 minutes without any updates or the chance to pay, the manager finally showed up, and I was able to settle the bill. I took the opportunity to explain our experience to her, hoping it would help improve things for future customers. She apologized and attributed the issues to the waitress having an off day. However, I mentioned that our waitress had been trying her best and was polite throughout our visit. I also received a gift card for our next visit, but it’s unlikely we’ll return."
Cafés • Salad • Tex-mex • American
"On December 4th my husband and I went to Sierra Vista's Chili's restaurant to dine in. The greeter was fairly unfriendly but seated us quickly. We waited considerably long between the time that we were seated and the time that somebody came to take our drink order and the couple that walked in a good 15 minutes after we did was actually served both drinks and food quicker than we were. Once we had waited for a while to have our food order taken, the shift leader came to the table and a few minutes later our server came back to take our order which had already been taken care of at this point. There was poor and untimely communication between the staff for sure.Our food arrived late and partially cold. I ordered the Triple Dipper and my husband had the Smokehouse Combo. The only thing that was remotely hot on my husband's plate were the fries, everything else ranged from lukewarm to cool. My Triple Dipper was hot, but unfortunately lacked as well; the amounts seemed quite a bit smaller than previously, I was initially given only one of the three dipping sauces it comes with and the celery was completely omitted.After alerting our waiter that my husband's food was mostly cold and that I'd like to get the remaining sauces, he asked for a moment to speak to his shift leader but told us that he'd get new food out to us as soon as he could.Another disappointing 10 to 15 or so minutes passed and we did, in fact, not receive new food. The shift leader came to our table, said that it seems we were let down in both the time and quality aspects of our visit he proceeded to apologize and handed my husband his card and a $5 off coupon for our next visit. I believe that any eatery worth anything should've offered to a) bring new and *hot* food at this time and b) should've covered the check, not just a measly 5 bucks off for the *next visit*, which also implies there will be a next time and that has yet to be decided after repeatedly being disappointed in this Chili's location. In the meantime my husband continued to eat his dinner and to top everything off found an actual piece of plastic in his ranch dressing, presumably packaging from the sauce container that it came in. Of course this was also brought to the attention of the staff and all we received was another awkward and lousy apology, nothing more.Honestly, I used to really like coming to Chili's but their quality in both products and service has decreased noticeably. This was the third time that the Sierra Vista location was a disappointing mess and I still can't believe that after receiving cold food that was not only late but also had plastic in it we were not offered to have our meal paid for, but received a 5 buck coupon, which at this point seemed so fitting that it was nearly comical.If every customer is the best then I truly don’t want to receive service at its worst."
Pizza • Grill • Mexican • Western
"When I tried to enter my Chili's rewards information, the bartender took my phone and walked off to an area where I couldn’t see him. I can't believe that’s Chili's policy! To top it off, I got home only to discover that I had been overcharged. I understand that they may be short-staffed, but what I don’t understand is the eye-rolling and poor attitudes towards dissatisfied guests (and there were many!). Leadership really sets the tone for a restaurant, and the way the GM interacted with customers left me shocked. It explained why the bartender, servers, and hostess seemed completely unfazed by the unhappy customers all around them and showed no interest in improving our experience. The food is just bar fare—nothing special. Save your money and find another spot in PTC that values your business, because they certainly don’t here!"
Bars • Pizza • Grill • Mexican
"We waited around 15 minutes for our waitress to check on us. When she finally came by, she nonchalantly asked, "Is everything still good?" completely oblivious to how terrible the food was. We ended up taking home at least 75% of our meals for our dogs, which made the $120 bill feel a bit less wasteful. I really wish your team could take a cue from the staff at Bristol; they consistently provide a five-star experience, whether it's for a dinner party of eight or just a quick lunch for two. When I got home, I made myself a sandwich because the situation was just ridiculous."
Burgers • Tex-mex • Mexican • American
"Let's start it was New Year's Eve and of course it is well expected to be packed this day, but we really set ourselves fast and many of the servers were with their tables, but we ordered and appetizer, and then our meal probably about 10-15 minutes later, so we have time to eat from appetizer. We'll never be delighted, but we have food in the amount of time that we waited for our appetizer so I wasn't worried to get it, and honestly our waitress Kaylee was a good waitress and made sure that we got it and the manager Shelby came out and was very professional and super friendly and she had bad service to table 3 before us What was super brilliant! But she has composed our meal for the appetizers, as we will have 15% for the terrible / not so terrible night! So if you see this Shelby, I really appreciate everything you did for us this night and I hope you have a wonderful new year!"
Pizza • Mexican • American • North American
"large selection of food, drinks and a full bar. can be overcrowded, take a bit to get their order and be served. friendly and competent staff. small parking space, disabled area. remaining in a strange location bad design. many of tw is in bar area. a lot of space. difficult location for large groups make a reservation for big party. highchair are available. special in the menu. healthy decisions that taste good. he made it back to chili’s Thursday night all tasted great. I gave restaurant 5 stars. service was friendly and knowledgeable, fast, and all our dishes tasted delicious. we bought the $25.deal for 2. much to do, parts were big. yesterday night again steak did not rib eye the other and garnel brilliant. buffalo wing staff fast, friendly and knowledgeable. Five stars. Sunday came again with our large group of sisters, as always service and eating was great."
Food • Casual • Tex-mex • Burgers
"Most of the recent changes at this restaurant have been average, but this particular visit was quite enjoyable. I must admit, I preferred the chips and salsa here more than at Mexicali Grill. The salsa had a thicker consistency and better flavor, while the chips were more flavorful. I was skeptical about the Zilantro movement at first, but I ended up enjoying the chicken quesadilla dip. My fajitas were cooked perfectly, although they could have used more toppings. My friend's chicken dish was also delicious. The service was exceptional and they have a full bar. It's worth noting that this restaurant now offers a virtual restaurant called Just Wings, where orders can only be placed online. I haven't tried it yet, but I plan to and will provide a review soon. Overall, a fantastic experience and much better than the 99 in Easton! I will definitely be back to try more dishes."
Mexican • Western • American • North American
"Oh my goodness, where do I even start? Everything was absolutely delicious! Huge compliments to the chef and the waitress; however, the bartender could use a bit more training. The drink I ordered was stunning and matched my outfit perfectly, but the taste fell a bit flat. The alcohol-to-mixer ratio was off, making it too strong and less enjoyable. On the bright side, the food was finger-licking good! Everything on my plate was cooked to perfection. The only reason I stopped eating was so I could try my sister's dish, which I ended up finishing in the car. My friend's meal was also great, and that mango habanero sauce is to die for! I got it as a big serving and dipped everything in it. Definitely 10 stars!"
Casual • Tex-mex • Chicken Crispers • Molten Chocolate Cake
"I had an absolutely wonderful experience at Chili's in Grand Junction, Colorado! From the moment I approached the host, the service was incredibly warm and welcoming for me and everyone around. The bartender, Andrew, was outstanding—quick, friendly, and knowledgeable about the menu. He truly hit all the marks you’d want in a bartender. I was also impressed by the server in the adjacent section; he engaged with his guests and trained his team beautifully. The managing partner, whose name I unfortunately didn’t catch, was a delight to speak with. As a woman in the industry, it was refreshing to connect about the restaurant experience. If I could recruit any front-of-house team member and bring them to my restaurant in the Midwest, I definitely would. My lunch was exactly what I was hoping for in a chili experience—delicious food, a great atmosphere, and wonderful people. Kudos to Team Grand Junction for a fantastic job!"
Casual • Mexican • Tex-mex • American
"Context: 4th of July, Monday, 2022 at 3pmFirst, we had to sit in a specific booth just to be served happy hour specials. We were moved 3 times before seated.Second, the drinks came out at least 20 mins after we ordered. How hard is it to make a margarita? The second round of them had a fly in one of the drinks. You can very obviously tell the ice machine is dirty.Third, the food was just as expected, below quality and a waste of money. Even a simple a burger was not worth spending 10 on because your hands get covered in the butter they try to mask their low quality buns in. It’s okay, I got a to go box.Fourth instead of comping our margarita with the fly, she asked if I would go ahead a pay before I was done eating so she could go on lunch.Lastly, no one greeted us as we came in, nor did they wish me a happy 4th or good day as we left.Context is necessary because they are probably low staff, and understandingly. It’s chili’s.P.S. One of the hostess’ hit my girlfriend in the head with a menu “by accident” after listening to us make wholesome jokes about the bad service. Understanding if you’re petty, but show some professionalism chili’s.I highly recommend this chili’s if you’re looking for some regret in your life. Obtuse Objections"