Carvel Ice Cream Bakery

37 S Route 9w, West Haverstraw, NY, 10993, 10993-1016, United States

🛍 Desserts, Bakeries, Fast Food, Ice Cream

3.3 💬 611 Reviews
Carvel Ice Cream Bakery

Phone: +18459471199

Address: 37 S Route 9w, West Haverstraw, NY, 10993, 10993-1016, United States

City: West Haverstraw

Menu Dishes: 33

Reviews: 611

"Horrible horrible horrible experience and poor choices and quality of ice nowadays. The older lady who runs the evening shift and or worked October 8th 2022 around 6pm was very disgusting. Very rude and short with me for no reason. I Walked in and askedfor the smallest cup with two flavors. I was directed to the small which is one above the jr. I then proceed to try which wouldbe my 1st flavor if it was good. The Reese's ice was frozen and did not taste fresh. I then asked for the Jr. Because I wantedonly one flavor. She is moving so fast they give me double one flavor which I didn't want. No big deal, right? I explained whatI desired and she continues to go back and forth with me about how I ask for double and it doesn't go by flavor when I wassimply asking for one scoop because I am getting one flavor. She did not want to honor that and took back the wrong order andtook the next Customer in a rude and dismisive way. I don't even eat at Carvel but I will never be going back now and will telleveryone I know. Hoyers is literally right next door so don't waste your time at this location."

Full menu - 33 options

All prices are estimates on menu.

Larryshia Larryshia

I love there service and they have great ice cream, and good deals highly recommended ????.

Address

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Reviews

Ellen
Ellen

I ordered a chocolate ice cream sundae, but I was served vanilla instead. Despite that mix-up, I still had a pleasant experience.


Larryshia
Larryshia

The website indicates that the restaurant closes at 10 PM, but they had already locked their doors by 9 PM. I've had consistently negative experiences here. The service is terrible. I suggest checking out New City instead; it's much better.


Larryshia
Larryshia

I ordered a large cup of Brookie ice cream but ended up with chocolate chip cookie dough instead. While it's not bad, I was really looking forward to the flavor I chose. That being said, the ice cream isn't my favorite, but my son seems to enjoy it. View menu


Clarabelle
Clarabelle

Carvel Ice Cream Bakery was a disappointing experience. The menu promised much, but one scoop of ice cream barely amounted to a teaspoon, and my shake tasted like watered-down milk with a touch of Quick. Overall, it was watery and unpleasant. I would definitely recommend staying away.


Marlee
Marlee

Go to Hoyers. I went for my last time tonight. Ordered a large cup and there was just enough to fill a small cup in there. Hey ALWAYS go around the the walls of the cup and leave the middle hollow. Tonight, the ice cream wasn't even above the rim. Theygive you a domed lid, no need here. Just use a flat one. They should be ashamed. Too bad I can?t leave a zero.


Larryshia
Larryshia

Avoid Carvel Ice Cream Bakery. I visited for the last time tonight. I ordered a large cup, but it only contained enough ice cream to fill a small cup. They always leave the middle hollow around the edges of the cup. Tonight, the ice cream didn’t even reach the rim. They gave me a domed lid, which was unnecessary— a flat lid would have sufficed. They should be ashamed. Too bad I can't give zero stars. View menu


Karelle
Karelle

Have been coming here for over 20 years and tonight just had a horrible experience but usually when the owner is around it?s a bad one. Ordered lg. hot fudge sundae whip cream no cherry and the kid made an honest mistake and did the opposite. Added the cherries and no whip cream. He brought it to the owners attention and her fix instead of just making a new one was picking the cherries off yes it?s covered in cherry juice. So I asked if she could not do that and just


Larryshia
Larryshia

I had a terrible experience at this restaurant, particularly with the limited selection and quality of ice cream they offer now. On October 8th, 2022, around 6 PM, the older woman working the evening shift was quite rude and dismissive for no clear reason. When I entered and requested the smallest cup with two flavors, she pointed me to the small size, which is just one size up from the junior cup. I decided to try my first flavor, but the Reese's ice cream was rock-solid and tasted very stale. I then asked...


Jaylen
Jaylen

Horrible horrible horrible experience and poor choices and quality of ice nowadays. The older lady who runs the evening shift and or worked October 8th 2022 around 6pm was very disgusting. Very rude and short with me for no reason. I Walked in and askedfor the smallest cup with two flavors. I was directed to the small which is one above the jr. I then proceed to try which wouldbe my 1st flavor if it was good. The Reese's ice was frozen and did not taste fresh. I then asked for the Jr. Because I wantedonly one flavor. She is moving so fast they give me double one flavor which I didn't want. No big deal, right? I explained whatI desired and she continues to go back and forth with me about how... View menu

Categories

  • Desserts Delight in our selection of indulgent desserts, from luscious chocolate creations to delicate fruit-infused treats, each crafted to end your meal on a sweet note and leave your taste buds craving for more.
  • Bakeries A delightful assortment of freshly baked pastries, breads, and confections, crafted with love and premium ingredients for a sweet morning treat or an afternoon indulgence. View menu
  • Fast Food Enjoy a variety of quick and delicious meals perfect for on-the-go dining. From juicy burgers and crispy fries to refreshing drinks, our fast food menu satisfies your cravings with speedy service and irresistible flavors.
  • Ice Cream A delightful selection of creamy, handcrafted ice creams with a variety of flavors ranging from classic vanilla and chocolate to unique options like lavender honey and spicy mango, perfect for satisfying your sweet tooth.

Amenities

  • Wifi
  • Debit
  • menu
  • Sundaes
  • menu
  • Delivery

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