"If I could rate this place with zero stars, I would. My wife, who has experience in food safety, and I were horrified as we watched them prepare our meal while we waited. The food was served cold and sloppily assembled. The kids' chicken nuggets were actually ice cold in the middle. After inspecting our meal, we decided to toss it in the trash and leave to find somewhere else to eat. It was such a disappointing experience that I tried to get a refund, but I was unsuccessful. This is the first time I've ever left a review or called a fast-food customer service line. They told me they would notify the owners and that they would reach out to us after hearing about our experience, but that never happened. Please keep driving past this place for your own safety. I'm more concerned about the potential health risks than the money. At one point, my wife saw them drop some French fries from the basket, pick them up, look around, and throw them back in the basket. Absolutely appalling!"