Phone: +17178403845
Address: 3001 Concord Road, York, United States Of America, 17402
City: York
Menu Dishes: 35
Reviews: 2593
Website: http://www.chilis.com
"I've eaten at Chili's for many years albeit at different locations. This evening was the first time at this particular location only because of shopping nearby and it was close to dinner time. The 3 stars is for the server who was awesome while being extremely busy. She took notice of my drink being almost finished while waiting for the food and brought me another without me asking. Bonus for that. The missing stars are because of the food. My child and I both ordered well done burgers. His was more done than pink unlike mine. Because I'm eating keto, I chose to use a fork and knife to cut into the burger itself without the bun. Good thing I didn't just bite into it. The only brown on my burger was the outside that shows. The inside looked like the ground beef package from the store or beef tartar. At this time the server was busy elsewhere but when she did come around, I just wanted to pay and leave. She was pleasant and offered another burger even if it was to go but I refused. If the kitchen didn't take the time to get it right the first time before it was brought to the table, I don't want anything else that comes from there. I understand them being busy and trying to get everyone their meals but time needs to be taken to make sure well done is well done a/k/a no pink whatsoever especially if a child is eating it. I'm sure glad I didn't go with chicken or shrimp. It's unfortunate that mistakes like this can cause a big name business to lose customers. If I wanted fast food we would have went to one of those. Just be careful and cut into the middle of your meat choice and check it before it reaches your mouth. Just saying..."
All prices are estimates on menu.
York is a historic city in Pennsylvania known for hearty American cuisine, including cheesesteaks and pretzels, with a strong influence from Pennsylvania Dutch culture.