Phone: +13527516555
Address: 1206 Avenida Central, Lady Lake I-32159-5702, United States
City: Lady Lake
Menu Dishes: 35
Reviews: 8413
"What an absolute disappointment. I ordered online, and the app said my order would be ready in 20 minutes. We arrived after about 25 to 30 minutes, but ended up waiting an additional 40 minutes in the parking lot. The staff seemed completely unaware of the status of our order. I checked in every 10 minutes, and each time received the same response: "Just a few more minutes, don't worry, it's taking longer than expected." After hearing that two or three times, I was met with shrugs. If you value your time and don't want to spend almost an hour waiting after placing an order, I recommend going somewhere else. It's just a Chili's—nothing special that warrants such a long wait (including the original estimate). I know my business doesn't mean much to a chain like this, but I definitely won't be returning and suggest others save their time as well. Just a quick note: this is my first and only Google review. That's how bad the service was that I felt compelled to pull out my laptop to write about it. This happened on September 13."
All prices are estimates on menu.