Cracker Barrel Old Country Store

Ugh. Not good. Service was mediocre and food is tasteless. I don't get the hype about this place

Unless you want to die waiting for your food don't go here. Love Cracker Barrel but not this location.

Despite the low rating that you may see on this particular location, ignore it. The food at this location is good and the service is even better. The staff is friendly and courteous and the selection in the gift shop is great. View menu

We have come here a couple times before without issues. Today we got here right as they opened, we were sat with 4-5 other parties, placed our order by 7:15am and waited 1 hour before we got our food. Orders were very simple and basic. This should not have taken as long as it did especially for an empty restaurant.

We were a bit hesitant to eat here at Cracker Barrel, but thought, how bad could it be? Well, it wasn't at all! We had excellent service and a delicious meal. The fried boneless chicken was out of this world yummy!! Anyway, just didn't want all of the negative reviews deter you if you were looking for someplace to eat. Enjoy!

I need to say I almost didn't stop after reading the reviews. I'm glad I did, as the next one was an hour down the road. We were there for lunch Friday. They were very busy. The food was hot, tasty, and our server Kelly was the best! On a side note, for future guests, please take your screaming children outside when they are upset, and use headphones when watching television on your phone. This was not a child that was mildly upset, she could be heard in the bathroom. Also it was a fully grown mature man on his phone not a child on the spectrum. please save your hate comments. We have six kids and 17 grandkids. we can tell if it's special needs as we have 7 family members who are. View menu

Today 05/20/24 Monday @2:00 pm My daughter and I went to Cracker Barrel to enjoy a late lunch, we were greeted if that what you called greeting so the young lady looked around the corner of the dining area the she said follow me and we were sitted and that's where we were for 15 to20 minutes with the menu.our waitress never showed up. If I am spending my money I expect to be served, wouldn't you? 2 more customers can in and before they could sit down a waitress was talking their order..so now my daughter and I are leaving then the waitress ask is everything OK? Now she asked This was the worst customer service I have ever ever experienced this was a sad experience... A very dissatisfied cust...

It is the Simple Truth: They are simply slow. I don 't think they even care about customer service to tell you the truth. Every time I have ordered something here for pickup, it was not ready. I even used the Cracker Barrel App to order something 2 hours in advance, and I came 5 minutes later than the App said it would be ready, -and it still wasn 't ready. On one occasion, I picked up my order, and the cashier asked me if I wanted a receipt and I said yes . She actually printed the receipt and balled it up like she was going to throw it away and put it in my hand. How disrespectful. I am so disappointed and disgusted with this Cracker Barrel, that I don 't know what to do. If I wasn 't so t...

Manager Monica ? (she refused to give me her name even after asking for and getting my name . She knew I was going to report her inept customer service and poor communication skills. She should NOT be in any management role (and she would not bus tables in any restaurant I have worked with . She has equally inept managers (Xavier in particular that illustrate the adage that the incompetent hire those that are even more incompetent. Ambiance is terrible, the lines are unclear, waiting times are undecipherable, the entire facility is crowded with junk, people hanging around waiting in largely nonexistent lines and unmanaged. Poor and slow service is largely due to poor management, a lack of su... View menu