Phone: +17185454775
Address: 3001 Broadway, 11106, Astoria, United States
City: Astoria
Menu Dishes: 35
Reviews: 1076
"I have been a loyal customer of this restaurant and have always been pleased with the food and service—until today. After work, I walked in to pick up a to-go order and had an experience that I would rate as -1 for customer service. The person who appeared to be a manager or owner went out of his way to make me feel unwelcome. He harshly reprimanded an employee for giving me the wrong change, and he did so in a rude manner, as if it were my fault. Additionally, I noticed his annoyance when I requested some sauce and asked for my order to be placed in a bag—something that has never been an issue before. While I understand that the manager might have been having a bad day, that should not affect customers. As a side note, if you have a new employee, it is your responsibility to train them properly instead of reprimanding them in front of customers or taking your frustrations out on them when they make a mistake. The same goes for how you treat customers. Needless to say, I will be seeking dining options elsewhere."
All prices are estimates on menu.
Astoria, known for its maritime heritage and scenic views, offers fresh seafood dishes like clam chowder and Dungeness crab, reflecting its coastal location.