Phone: +16306920030
Address: 4097 Healthway DriveIL 60540, 60504, Aurora, United States
City: Aurora
Menu Dishes: 35
Reviews: 2423
Website: http://www.domo77.site/
"We went as a family with 2 kids (8 and 3) with reservations for 4 at 5:30pm on New Year’s Eve. They were slammed and couldn’t seem to keep up with the volume of patrons. We weren’t seated immediately and the hostess didn’t even ask if we had reservations. Granted, we were seated within 5 minutes which was absolutely fine. When we were seated, we were given menus and offered drinks right away. When they came back with our drinks, they took our orders. The people across from us had a large party and were there before we were. So, we proceeded to sit there with our waters and kids lemonades for over an hour with no one to check on us or refresh our empty drinks. Our kids were getting restless and complaining that they were starving. The people across from us who had 4-5 small kids with them got appetizers that came around the 1 hour point. About 30 minutes after they got their appetizers, a chef finally came to our table. He was doing the bare minimum to entertain our table, and wasn’t playful. It was quicker than any hibachi restaurant I’ve experienced before. Less than 10 minutes from start to finish. But the food was good and hot. The people across from us who were there before us still hadn’t been served. We all thought the chef would somehow do both sides of the table at the same time but when he didn’t, we thought he’d just move to them immediately after us, but that wasn’t the case. He left quickly and never returned. So we were eating dinner and the other side of the table with their empty drinks and empty appetizer plates were looking at us eating the entire time we were there. When they finally brought us our check about another 45 minutes later, that’s when the other side finally got a chef to cook for them. We didn’t get out of there until 8:30. The bathrooms weee clean and well stocked. Everything tasted great. The service wasn’t good and no one communicated with us the entire time."
All prices are estimates on menu.