El Pollo Loco - Menu

Overpriced, under seasoned food. Baja shrimp cold and not worth cost. Birria tacos good, but only worth about $2.25 per.

The waitress was very pleasant. My husband's chicken tasted good, but my chicken bowl was quite dry. I guess it was just one of those off days.

I am a regular customer and they never disappoint. The food is always amazing, the chicken is always just right. The personnel is amazing and is under great management. I will never stop coming and hope it stays the same. View menu

This is a lovely restaurant with a wide range of options, including Tacos al Carbon, bowls, burritos, and more. While dining in is an option, I opted for takeout. There was no wait when I left at 6:30. It's definitely a place worth trying!

I miss the days of their dollar or value menu. For those who are familiar with it, back when you get to drumsticks for like a $1 or $2, instead of like $8 for a child's meal with this amount of chicken, one side, tortillas and a small drink to pay.

This location was good, although I got a pretty simple order that was the 3 streets tacos, a drink and chips with guacamole. It made my day and fulfilled my desire for Tacos. The service was easy, can't say it was fast as the ride thru was pretty busy, but still I just wait about 6 minutes. View menu

I had a pleasant experience at this location. I ordered something quite simple: three street tacos, a drink, and chips with guacamole. It really made my day and fulfilled my taco cravings. The service was straightforward; I can’t say it was particularly fast since the drive-thru was quite busy, but I only waited around six minutes. Overall, it was a satisfying visit.

I visited this restaurant and had a disappointing experience. The lady at the ordering window asked if I wanted the $5.99 combo, and I said yes, opting for the shredded beef burrito. However, she did not inform me that the price would be doubled. She charged my card without confirming the final amount. When I raised this issue, her response was rude, and she didn't believe me when I requested a correction. She also refused to take back part of my order. I would not recommend this place due to the unhelpful staff and unclear pricing, which can turn what should be a $20 order into nearly $40.

I feel like the customer service is hit and miss with this location. The food is usually good though. We just went today and based off today's service I would give it five stars. Seamless ordering. Food was done very fast and it was all fresh, hot, and delicious. Most of our issues have come when we go late at night and when we are trying to use a coupon on the app. That being said the app is really good. I highly suggest everyone to use their app because the rewards add up pretty quickly. They also have a coupon a day on the app. Sometimes you can get chicken tostada bowl for $5 verses $11. View menu