Grassroots Coffee Company

118 South Broad Street, Thomasville, 31792, United States Of America

🛍 Cafe, Coffee, Italian, Breakfast

3.4 💬 230 Reviews
Grassroots Coffee Company

Phone: +12292263388

Address: 118 South Broad Street, Thomasville, 31792, United States Of America

City: Thomasville

Menu Dishes: 35

Reviews: 230

Website: http://www.grassrootscoffee.com/

"Do not visit this establishment. Poor coffee, bad value and appalling service. I ordered a medium sized cappuccino for $6+ with tip. I received the pictured drink. I did not drink anything, these are untouched pictures. Noting an natural indentation on the underside of cup there was hardly any coffee in the cup. Basically a single serve Italian espresso with nothing in it. It weight probably less than an ounce. Giving staff an opportunity to correct it they actually argued with me and tried to explain how coffee is made. I 'm not going to explain how many cups of cappuccino I have had, it has no merit here nor does trying to win approval for a decent cup as a customer. An appropriate response would be, how can we make it better for you? The staff where dismissive, rude and had a take it or ... well... take it attitude. For those looking for a Thomasville experience, probably find your cup at another establishment, yes even Dunkin Donuts. It 's better to avoid the disappointment and not the slightest care to correct it. Updated Review Due to managements professional response the review has been revised. The original post stands but star rating has changed based on response. Management graciously apologized and offered to rectify the issue. Mistakes are bound to happen anywhere, it 's the response to those mistakes that make a big difference for customers. Glad they are working towards better service as this coffee shop is in a great area and has a lot going for it."

Full menu - 35 options

All prices are estimates on menu.

Sandwiches

Salads

Dessert

Bakery

Blender Juice

Entrées

Spaghetti

Indian

Sides And Desserts

Wraps

Specialty Heroes

Gluten-Free Pastries

Hot Breakfast

Toast

Mix 'N' Match Doughnuts

Kid's Meals

Coffee & Juices

The Smoothies

Sandwiches And Such

Raw Snacks

Greek Specialties

Small Plates

Kollen Kollen

Such a cute coffee shop and great staff.

Address

Show Map

Reviews

Thomas
Thomas

This is a fantastic local spot to enjoy coffee and baked treats for breakfast. They also offer a lunch menu.


Heather
Heather

Mallory, Brent, and the entire staff are always incredibly friendly and welcoming! It’s a great spot to catch up with friends over a cup of coffee. Thank you all!


Eric
Eric

I didn't have meals here this trip but for croissants which were perfect. Coffee is the best and service to match. Super friendly... if they had sofas I'd stay all day ! View menu


Matt
Matt

Cranberry orange muffins are delicious and fresh. All muffins are made onsite, and one taste will tell! This place gets cozy vibe and quality roasted coffee beans right!


Ben
Ben

A fantastic spot to visit when you're in Thomasville. We make it a point to come here every year for the Wildlife Arts Festival and always find ourselves dining here multiple times during our stay.


Christian
Christian

Do not visit this establishment. Poor coffee, bad value and appalling service. I ordered a medium sized cappuccino for $6+ with tip. I received the pictured drink. I did not drink anything, these are untouched pictures. Noting an natural indentation on the underside of cup there was hardly any coffee in the cup. Basically a single serve Italian espresso with nothing in it. It weight probably less than an ounce. Giving staff an opportunity to correct it they actually argued with me and tried to explain how coffee is made. I 'm not going to explain how many cups of cappuccino I have had, it has no merit here nor does trying to win approval for a decent cup as a customer. An appropriate respons... View menu

Categories

  • Cafe Indulge in our vibrant cafe selection, offering an array of freshly brewed coffees, artisanal teas, and delectable pastries, paired with cozy ambiance for a delightful dining experience.
  • Coffee Indulge in our rich and aromatic coffee selection, expertly brewed to awaken your senses. From classic espresso to creamy lattes, discover the perfect blend to start your day on a flavorful note. View menu
  • Italian Savor the rich and diverse flavors of Italy with our menu, offering classic pasta, savory risottos, and traditional meat and seafood dishes, all crafted with authentic ingredients and passion. Buon appetito!
  • Breakfast Start your day with our delicious breakfast options, featuring everything from classic eggs and pancakes to healthy smoothies and yogurt. Perfect for a hearty meal or a light morning bite!

Amenities

  • Cafe
  • Delivery
  • menu

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"Placed an order today for myself and some dear friends in need. Handed the kid at register a $100. The look of panic on his face was almost humorous if hadn 't been followed with We can 't take hundreds cuz they could be counterfeit. The dumbest thing I 've heard all day. Plus, FYI, it 's absolutely illegal to refuse legal tender, but they clearly aren 't aware. But he 's just doing what he 's told by the not-so-bright management above him. I say, Don 't you have a marker to check it? Plus this is one of the 2013 bills, so not very commonly faked. In fact, another FYI for you BBQ Joe 's, the $20 is the most commonly counterfeited bill, so whatever logic you think you 're using here, isn 't logic at all, but I digress. So, I go to the car to try finding my wallet which was left at home, and of course it 's not there. He says Do you have Apple Pay or CashApp? I have PayPal. You could order on our website. So i go there and spend 10 mins trying find everything that we ordered so I can use paypal. Of course, however, PayPal isn 't an option. They want a credit card. THANKS BUDDY! So I 'm trying really hard to keep my cool here. If I wasn 't there for the sole purpose of doing something kind for someone else, I would 've left and never come back, as will now be the case for me. Again, I digress. So I go bother a nice family that 's sitting down eating. I say, I 'm so sorry to bother you folks, but for some reason they won 't accept a $100 bill for my $60 meal. Could I possibly give you money through PayPal and you pay them with a credit card? I felt horrible bothering these nice folks, however in retrospect, I 'm glad it was another one of their customers who was being inconvenienced for their stupidity. Hear me out here.. the worst part of this that makes it so unbelievable is that this kid said they can accept $100 bills, but only the manager can, who wasn 't there at the moment. Then some other kid says the manager is there now, so I ask to speak to them. Who comes out? Of course it 's your typical multi-colored hair inexperienced kid who rolls their eyes that someone wants to speak to them (she was 10 ' away when asked) because now she might have to pretend to care about her job or even worse, the customer. She has the most smug look on her face like I 'm some sort of jackass for wanting to speak to her. She 's the one who locked-in this review. I can handle stupid. You have to in today 's world. It 's hard to handle smug condescending attitudes from the people who are there to serve others. I start cordial, Hey how are you? She doesn 't answer, and throws up a half second smile to ensure I know she doesn 't give a crap. I continue, I 'm just curious why you guys don 't accept $100 bills. I didn 't put the sign up. (there 's one by the register where I wasn 't at) Ok, well, I just thought you should know it 's illegal to refuse legal tender. I 'm not sure she even understood the words that came out of my mouth. It could be counterfeit. Well he said you could accept it, but that he can 't. Do you have a way to verify if something is real money? We have a marker to check. The stupidity combined with the unnecessary attitude to a customer who, so far, is nothing but patient and kind, and is dressed-up in a suit btw, not some shifty guy who just walked across the highway... started to get to me. So what special skill do you have that enables you use that marker but not him? I 'm just enforcing the policy I 'm told to. Ok, well, maybe you should let, whoever you answer to, know that it 's illegal to refuse legal tender, and that doing so could actually get you in trouble, legally. Maybe you could just tell your boss that some customer was really upset over it, please. ok Thanks! Have a wonderful day! I feel really bad for the grown men who have to work under this kid. I will deter everyone I can from this place. I 'll forever promote Black Powder Smokehouse instead, which was already my honest thoughts anyway."