Phone: +17189377947
Address: 30-18 Hunters Point Ave, 11101, Long Island City, United States
City: Long Island City
Menu Dishes: 35
Reviews: 2002
Website: https://www.griddlelic.com
"UPDATE I have changed my 2 stars to 5 after speaking with the manager on the phone (and he also responded to my previous review). He apologized for the way the situation was handled and assured me that this was not the way they aspire to handle their business. I appreciate the time he took to speak to me and to respond to my previous review and as a result, I will be ordering from them again. This is absolutely the kind of customer service I highly value. I've been a frequent customer, ordering at least 2 3 days a week for months now. The food is actually pretty tasty and I was especially fond of their lemonade (couldn't get enough of it). But today, while the order I placed was written correctly, one of the sandwiches that was delivered was incorrect and the lemonade was weak and pretty terrible. This wouldn't usually prompt me to write a 2 star review, but the person who answered the phone when I called to address the issues was just plain rude. When I told him about the incorrect sandwich, he sounded annoyed that I was bothering him with such a trivial matter and basically blew it off and blamed it on his boss who took the order (he was not going to replace it with the item I actually ordered). When I asked him what he was going to do about the lemonade, he said that if he delivered a new one it would be the same, so he wasn't going to replace that either (he said that a new one would taste the same). When I then asked for a refund, he told me that if I wanted a refund but he was going to have to come and pick up the old one (no skin off my nose, the lemonade sucked but he was pretty obnoxious about it). I will not be purchasing from this store again (unfortunate because the food is usually good) all because of the way I was treated. Customer service matters.,, at least it matters to me."
Full menu - 35 options
All prices are estimates on menu.
Sandwiches
Blt
Crispy bacon, fresh lettuce, and juicy tomatoes layered on toasted bread with mayo, creating a classic and delicious sandwich.
Salads
Garden Salad
Fresh mixed greens with tomatoes, cucumbers, carrots, and your choice of dressing.
Potato Salad
A creamy blend of tender potatoes, fresh herbs, and a tangy dressing, perfect for a light and refreshing side dish.
Special Muffins
Side Dishes
Grits
Creamy Southern-style ground corn dish, often served with butter, cheese, or shrimp.
Sushi Assortment
Subs
Veggie menu
A delicious assortment of fresh, seasonal vegetables grilled to perfection and seasoned lightly with herbs and spices.
Panini E Piadine
Bread
Breads
Freshly baked artisan breads served with a selection of flavorful spreads and dips.
Main Course
Starters
Sushi Roll
Baguette
Specials
Parisian
Tender slices of beefsteak, seared and seasoned, served with crispy French fries and a fresh mixed greens salad.
Hot Specialty Sandwiches
Hand Carved Sandwiches
Bucket Of Brew City - Fries
Prisco's Favorites
Waist Watchers
Burger
Patty Melt
A juicy beef patty with melted cheese and onions, served on toasted rye bread.
Extras
Boiled Egg
A simple and nutritious classic: perfectly boiled egg, tender and satisfying with a creamy yolk center.
Formerly On Tap
Pizza
Omelette Platters
Dinner Entrées
Signature Smoothies
Vegetarian
Spinach Tart
A savory tart filled with creamy spinach, a delicate blend of cheese, and flaky pastry for a delightful starter or snack.
Single Pizza (26 Cm)
Monte Cristo
A classic sandwich with ham, turkey, and Swiss cheese, battered and fried, often dusted with powdered sugar and served with jam.
Toast
French Toast
Thick slices of bread soaked in a rich egg mixture, grilled to golden perfection, and dusted with powdered sugar.
Meals
Turkey Pesto
Grilled turkey breast topped with rich pesto sauce, fresh tomatoes, and melted cheese on toasted artisan bread.
From The Griddle
Mitch
Quick service and very taste sandwiches and subs. When I'm in the area it is my go to for lunch
Address
Reviews
Hearts
I ordered the California roll to go, but it was missing the avocado. I won't be ordering from here again.
Shany
Their special chicken sandwich/burger with fries was very good. Recommend if you are looking for affordable options.
Tomas
My best lunch this week! Extremely busy place, but service is super fast! Delicious food good price and perfect quick service! Definitely will come back! View menu
Leon
I've been visiting this restaurant for years, and I always enjoy the great food and excellent service. Even when I've had disagreements with them, they've consistently gone above and beyond to fix any mistakes. I highly recommend this place to anyone looking for a delicious meal.
Nya
I've been ordering from this restaurant for the past year, but today I found out that their prices have changed and the menu I had was outdated. As a result, I ended up paying $24 for a meal that typically costs between $17 and $18. Although they explained that the menu was old, I still appreciate the food and service they offer. However, it was disappointing to spend more of my hard-earned money than I had anticipated.
LCR
The rice and beans with chicken was lacking in flavor and could use more spices. The sandwich was decent. The service was not very good as the person serving food did not listen to our requests and just started serving without paying attention to us. We had a hard time getting his attention and only received it once he was finished serving. Overall, not a great experience and we probably wouldn't return. Nothing special here. View menu
Dee
We ordered this morning for 3 order and waited an hour and half for the food. They only brought 2 orders. My order which is the image provided was received like you see. The actual aluminum container was smashed. We understand that there is a morning rush, but after calling multiple times and say it will arrive in 2-3 minutes and 20 minutes later it's still not here and MISSING AN COMPLETE ORDER. It's not fair and they order we didn't receive was the first one we asked for. I have order from you guys before and it's usually fast delivery and the food is good.
Ellie
I will always order from this place. They truly prioritize customer satisfaction and focus on preparing healthy meals. The food is fantastic! My favorites include the falafel wraps, falafel sandwich, burrito bowls, and all of their salads—everything is really good. They are very generous with their portions as well. Additionally, I want to mention how kind they were when they quickly resent an order that was mistakenly placed for me. I received the correct order within 20 minutes. So thoughtful! Thank you, Griddle! - Ellie from JSC. Vegetarian options: Falafel wraps (vegan if you skip the cheese and sauce!)
Mary
UPDATE I have changed my 2 stars to 5 after speaking with the manager on the phone (and he also responded to my previous review). He apologized for the way the situation was handled and assured me that this was not the way they aspire to handle their business. I appreciate the time he took to speak to me and to respond to my previous review and as a result, I will be ordering from them again. This is absolutely the kind of customer service I highly value. I've been a frequent customer, ordering at least 2 3 days a week for months now. The food is actually pretty tasty and I was especially fond of their lemonade (couldn't get enough of it). But today, while the order I placed was written corr... View menu
Categories
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Cafe Indulge in our vibrant cafe selection, offering an array of freshly brewed coffees, artisanal teas, and delectable pastries, paired with cozy ambiance for a delightful dining experience.
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Delis Fresh, made-to-order sandwiches, salads, and sides with premium ingredients. Enjoy classic favorites and unique creations, perfect for a quick, satisfying meal or a leisurely lunch with friends. View menu
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Coffee Savor our selection of expertly crafted coffees, from rich espressos to creamy cappuccinos. Whether you need a morning boost or a leisurely sip, our coffee options promise warmth and comfort in every cup.
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American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes.
Amenities
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Cafe
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Takeout
- menu
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Outdoor
- menu
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Delivery
