Phone: +14122795500
Address: 146 E Main St, 15106, Carnegie, US, United States
City: Carnegie
Menu Dishes: 29
Reviews: 1661
Website: https://www.kasaisushicarnegie.com/
"After ordering from Kasai yesterday and reading other reviews, I've decided to update mine from last year to be a little more accurately descriptive of my recent experiences here. It's always disappointing to see a restaurant you've enjoyed trip up a bit with quality and service, but I think it's important to know as a paying customer. A few weeks ago, I called to order some sushi and was told the sushi chef was ill and was off work to recover, which of course is no big deal. Yesterday, my boyfriend and I left work early and I figured I'd order some sushi on my way home. When I first called to place my pickup order, the woman that answered seemed extremely frazzled. I ordered at 1:16PM after being on hold twice and was told it would be about 20 minutes, which is relatively standard for a takeout sushi order (usually anywhere from 10-20 minutes depending on business). We arrived right around 1:30 and my boyfriend went in to grab my sushi. I grew tired of waiting, and walked into the restaurant at about 1:45 to see what was going on. You'd think it was extremely busy if your takeout order is 10 minutes late and you're still waiting, but there were only a couple people in the restaurant including my boyfriend who was also patiently waiting for my sushi and sipping a glass of water. As I waited at the bar trying to see what the issue was, the server appeared way more flustered than she should be with less than 5 customers including the two of us in the restaurant. My boyfriend told me that prior to me walking in, the woman was speaking audibly about the man at the bar (I guess he was friends with the owner) and how attractive she found him even though she had a boyfriend and that he made her very nervous. I stood at the bar area slightly confused and she had told me she was a few minutes late passing along my order to the sushi chef and also that he had cut himself and was working a bit more slowly. That's a hair unprofessional if you ask me. Even if the restaurant was packed to the max, the sushi chef is literally a few steps away in the kitchen and there is no excuse for as poor of service that she provided. I finally got my sushi and wasn't expecting compensation for the 45 minutes it took to get 3 rolls, but a sincere apology for the inconvenience would be nice. Other reviews mention a flustered, slow-servicing server and I'd be willing to bet it was the same woman that was there yesterday. Today's order included a Philly roll (always a Philly roll), a tuna roll, and a rock n' roll. I'm not so sure my order was right, but I ate it anyways. The tuna roll was drenched in 2 sauces and a mound of spicy tuna (good thing I'm ok with spicy foods), the Philly roll was ok, and I'm not 100% sure the third roll was a rock n' roll. It was fried as the menu described, but it was so loosely rolled and sloppy that only a few pieces stayed together as I was eating them. It also seemed like there was cream cheese inside, which the rock n' roll doesn't have. There were 2 sauces on this roll as well and they were heavy so it was a bit hard to tell what I was eating. To put it kindly, I'm let down about what I've seen from Kasai in comparison to the good experiences I've had here before. There's no excuse for treating your customers like they aren't a priority and it has clearly been an issue other customers have experienced, too. Hopefully something changes, because I feel like this place has great potential if they get it together."
Full menu - 29 options
All prices are estimates on menu.
Sushi Rolls
Sushi
Freshly rolled sushi with a perfect balance of vinegared rice and fresh fish, served with soy sauce, pickled ginger, and wasabi.
Spider Roll
Spider Roll: A sushi roll filled with soft-shell crab, avocado, cucumber, and spicy mayo, often wrapped in rice and seaweed.
Rainbow Roll
A vibrant sushi roll featuring imitation crab, avocado, cucumber, and assorted fish slices on top.
Avocado Roll
Sliced avocado wrapped in seasoned rice and seaweed, offering a creamy and refreshing taste.
Appetizer
Tempura
Crispy battered vegetables and seafood deep-fried to golden perfection, served with a light dipping sauce.
Japanese Specialties
Bento
A Japanese-style meal featuring a variety of delights such as rice, meat or fish, vegetables, and pickles, all neatly packed in a box.
Miso Soup
A savory Japanese soup with miso paste, tofu, seaweed, and green onions.
Sushi
Sashimi
Fresh slices of raw fish, served with tangy dipping sauces and garnished with shredded daikon and wasabi for a flavorful experience.
Spicy Tuna Roll menu
Spicy Tuna Roll: Fresh tuna, spicy mayo, and cucumber wrapped in seaweed and rice, offering a zesty and flavorful bite.
Salads
Side Salad
A fresh mix of greens, tomatoes, cucumbers, and carrots, served with your choice of dressing.
Seaweed Salad
A refreshing blend of mixed seaweed, seasoned with sesame and light vinaigrette.
Entrées
Spring Rolls
Crispy rolls stuffed with fresh vegetables and savory herbs, served with a tangy dipping sauce.
Noodle
Ramen
A steaming bowl of ramen with savory broth, tender noodles, sliced pork, soft-boiled egg, and fresh toppings.
Beef Dishes
Gnocchi
Gnocchi
Soft potato dumplings served with a creamy pesto sauce and topped with Parmesan cheese.
Mixed Rice
Fried Rice
Fried Rice
Stir-fried rice with vegetables, eggs, and choice of protein, seasoned with soy sauce and sesame oil.
Pork
Asian
Spring Roll
Crispy rice paper rolls filled with mixed vegetables and herbs, served with a tangy dipping sauce.
Main Dishes
Soups
Bibimbap
Appetizers
Mains
Dinner Rice Bowls And Noodles
Bulgogi Burgers
Eba
The Bibimbap was really good with the sauce. The staff were friendly and friendly. Me?
Address
Reviews
Colleen
We had the Bibimbap the Korean Noodle soup, everything was amazing! Great service, we will be back soon.
Ayden
I'm excited to have a local Korean/Japanese hotspot ? The bulgogi was great but I'm more excited to make another trip for the bibimbap!
Blanca
I'm delighted to have discovered a Korean/Japanese hotspot! The bulgogi was fantastic, but I'm even more excited to return for the bibimbap! View menu
Angie
This is my favorite restaurant (sushi bar),, Always chef he's mane is terry take care of customer a lot n lot Service too there food so testy I high recommend here!..
Fatima
Our family went to Kasai tonight and everything was great! The children tried and ate everything and the Bibimbap was amazing. The staff was also wonderful. We'll be back soon
Deontae
Kasai has the best sushi Ive ever had. If you are ever in the Carnegie area, make sure you hit up this spot. My favorites are the salmon roll and the avocado roll (in soy paper). You can?t beat the price and quality. The staff is great as well. They sat and ate with me. ?? View menu
Jamie
It was very easy to order delivery and the site had great pictures of the food. Food delivered was hot upon on-time arrival. The kimchi jiggae was piping hot and very spicy with good flavor. There is a pork and no pork option. The beef bulgogi rice bowl was so tasty with the bbq sauce and plenty of beef. The portion sizes were really good. Another great Korean restaurant in the South Hills that delivers!
Alyse
Kasai wasn't the best sushi I've ever had, but it was still really really good and the service was great. The waitress was welcoming and I loved how attentive she was. I loved how the menu had such a variety of unique sushi. The food was delicious and the sushi was pretty fresh. The portions were also large and the price was very reasonable. The hot tea was really good and the teapot it came in was beautiful. I loved how the sushi chef personally walked over to our table and gave us a little dessert box of Pocky at the end of the night. Overall great food and great experience!
Abby
After ordering from Kasai yesterday and reading other reviews, I've decided to update mine from last year to be a little more accurately descriptive of my recent experiences here. It's always disappointing to see a restaurant you've enjoyed trip up a bit with quality and service, but I think it's important to know as a paying customer. A few weeks ago, I called to order some sushi and was told the sushi chef was ill and was off work to recover, which of course is no big deal. Yesterday, my boyfriend and I left work early and I figured I'd order some sushi on my way home. When I first called to place my pickup order, the woman that answered seemed extremely frazzled. I ordered at 1:16PM after... View menu
Categories
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Cafés Charming cafés offering a variety of freshly brewed coffees and teas, along with light snacks, pastries, and desserts. Perfect for a morning pick-me-up or an afternoon treat in a cozy atmosphere.
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Casual Our Casual menu offers delicious comfort food for effortless dining. From juicy burgers and scrumptious sandwiches to fresh salads and hearty mains, our diverse selection provides a delightful experience for any casual outing. View menu
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Japanese Savor the essence of Japan with our selection of fresh sushi, flavorful ramen, and delicate sashimi. Each dish reflects authentic techniques and ingredients, delivering a genuine taste of Japanese culinary artistry.
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Fast Food Enjoy a variety of quick and delicious meals perfect for on-the-go dining. From juicy burgers and crispy fries to refreshing drinks, our fast food menu satisfies your cravings with speedy service and irresistible flavors.
Amenities
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Kids
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Takeout
- menu
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Delivery
- menu
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Parking Area
