"I feel compelled to share my experience. Typically, this Jimmy John's lives up to its slogan of "Freaky Good, Freaky Fast," but unfortunately, last night was a different story—it turned out to be a "Freaky Failure." I ordered the new Italian sandwich with added lettuce and cucumbers, asking for it to be cut in half. However, when the delivery arrived, my sandwich was missing all the extras I requested, didn’t have the amount of meat advertised, and looked as if it had been assembled by a cranky four-year-old after a tantrum. My wife’s JJBLT was in the same disheveled state.
I understand that restaurants are dealing with staffing shortages and busy times, but that shouldn’t excuse neglecting order instructions or sending out food that’s unappealingly presented. I'll definitely think twice before ordering from this Jimmy John's again. Very unhappy.
**Service:** Delivery
**Meal Type:** Dinner
**Price per Person:** $10–20
**Food:** 4
**Service:** 5"