Libertador - Menu

1725 2nd Ave New York, NY 10128, 10128-3276, United States

🛍 Thai, Wine, Meat, Pasta

3.9 💬 2717 Reviews
Libertador

Phone: +12123486222

Address: 1725 2nd Ave New York, NY 10128, 10128-3276, United States

City: New York

Menu Dishes: 35

Reviews: 2717

Website: http://libertadornyc.com/Manhattan

"Our visit to this restaurant was the worst we have ever had. The service was not just bad, it was terrible. We arrived at 7.30 pm and did not receive our food until 9.20 pm. It felt like we were purposely chosen to receive the worst service of 2019, as other tables that arrived at the same time as us had already finished their meals and left. Our waiter took 10 minutes to bring us our wine and then never returned to take our food order. After a long wait, we had to flag down a different waiter to place our order. We ordered salad and steak for two, but were left waiting at our table for hours without any sign of our food. Our waiter did not check on us at all. Eventually, we had to call over a hostess to ask about our food, but she never came back. When we got our waiter's attention, he brought us more wine but still did not bring our food. After almost 2 hours of waiting, our steak finally arrived, but they got our order wrong - serving side salads instead of the fries we had requested. They did not provide steak knives or extra plates, so we had to struggle to cut our tough steak with butter knives. The manager came over and offered us wine, dessert, and tried to persuade us to stay as customers. However, we were not impressed by the poor service and declined. The manager assured us he would rectify the situation, but then presented us with a full bill with only a minor deduction for one glass of wine. We paid for the steak and left, feeling frustrated and disappointed. Overall, the staff at Libertador restaurant appear to be inexperienced in providing quality customer service and hospitality. This experience was so terrible that it left us wanting to scream into a pillow when we got home. The average food was certainly not worth the aggravation we endured. This negative review is completely justified."

Full menu - 35 options

All prices are estimates on menu.

Dessert

Salads

Entrées

Empanadas

Organic Eggs

Side Orders

Seafood

Desserts

Pasta

American Food

Seafood Dishes

Hot Dishes

Para Picar

Starters

From The Kitchen

Les Croques

Vegetarian

Dishes

Pizza

Hot & Iced Tea

Beef

From The Grill

Zoe Zoe

Great experience! Excellent food and service! Highly recommended.

Address

Show Map

Reviews

Vladimir
Vladimir

Fajita de Pollo was delicious and the rice was surprisingly tasty.


حميد
حميد

Great Thai place !!! They offer organic ingredients! Awesome ..... love all their healthy choices


Emery
Emery

I've been here twice for the Saturday happy hour, which goes for most of the day (noon until 8pm). View menu


FernandoA
FernandoA

The food was delicious and served quickly. The service was also excellent. I will definitely be returning soon.


Chelsea
Chelsea

I really enjoyed my experience at this restaurant! The food was incredibly tasty and served promptly. I highly recommend it!


Shaun
Shaun

Really a 3.5. There are so many Thai places to try in the UES, we're trying to do all of them once before deciding on a favorite. View menu


Wendy
Wendy

probably the worst service i have ever had. The server was absent and it took 2 hours from the time we ordered our food. Also billed us the wrong drinks and wouldn't change.


Eudora
Eudora

I went with a group for a birthday. It was the worst service any of us had ever experienced. Our waiter only took a couple of drink orders and then left for more than 20 minutes before we checked in to take the rest of the table order. For the food we had to tell him that we had to order. Then he took 4 orders, went away and didn't come back. When we got him to come back after telling several other workers we needed to complete the order, he forgot that he had taken the first orders. He finally took a few more orders and went, again not to every person at the table. It took 2 hours in total and the food came out at all different times. We were all honestly very confused about what was happen...


Natie
Natie

Our visit to this restaurant was the worst we have ever had. The service was not just bad, it was terrible. We arrived at 7.30 pm and did not receive our food until 9.20 pm. It felt like we were purposely chosen to receive the worst service of 2019, as other tables that arrived at the same time as us had already finished their meals and left. Our waiter took 10 minutes to bring us our wine and then never returned to take our food order. After a long wait, we had to flag down a different waiter to place our order. We ordered salad and steak for two, but were left waiting at our table for hours without any sign of our food. Our waiter did not check on us at all. Eventually, we had to call over... View menu

Categories

  • Thai Savor the vibrant flavors of Thailand with our menu featuring a delightful array of dishes, from spicy curries to fragrant stir-fries, all crafted with authentic spices and fresh ingredients.
  • Wine A curated selection of fine wines from around the world, offering rich reds, crisp whites, and elegant rosés to pair perfectly with your meal. Savor each bottle's unique aroma, flavor, and complexity. View menu
  • Meat Explore our mouth-watering meat selection, featuring expertly grilled steaks, tender chicken, and flavorful lamb dishes, each seasoned to perfection for an unforgettable dining experience.
  • Pasta Delight in our selection of classic and contemporary pasta dishes, each crafted with fresh, quality ingredients and flavorful sauces that capture the essence of Italian cuisine in every bite.

Amenities

  • Amex
  • Discover
  • menu
  • Visa Card
  • menu
  • Mastercard

Similar Restaurants

Bread N Wine

Bread N Wine

1417 Lexington Ave, New York City I-10128-1613, United States

Menu • Wine • French • Coffee • American


"We went to Bread N Wine on a early Saturday afternoon for brunch. We were greeted and seated by the servers who were attentive. The food was okay the bread was really soft and fresh. My partner got the French Lentil Soup, Spinach and Tomato Egg Bake andI got the French onion soup, egg omelette with spicy tomato avocado and onions. I wasn 't happy with my omelette because thespicy just meant it was covered in hot sauce within. For beverages, we got chai lattes (we later found out it wasn 't tea basedbut rather coffee) and we had the option of oat milk, almond milk or regular milk. In terms of our overall experience we feltby the end too many things were steering the experience south; the worst was when we were accused of using counterfeit money topay for the tip. There was no special marker used to prove that the money was counterfeit or technology to back up this claim.That experience alone left a bad taste in our mouth as we left embarrassed by that claim, kind of shook from that, we stilladded the tip to our credit card 18%. As we walked out and talked about how weird that was, the owner of the business nextdoor overheard us and asked to see the $20 bill he showed us that our money was real and validated what we knew, that themoney wasn 't counterfeit. When we went back into Bread N Wine to discuss this there was no apology, just well, it felt thatway , shrug. It left a terrible feeling. We would not go back after that, this is not how you treat customers from start tofinish, hence the 2 star review."