Phone: +19164887676,+19164861010
Address: 4141 Manzanita Ave Carmichael, CA 95608-1766, United States
City: Carmichael
Menu Dishes: 24
Reviews: 1748
Website: https://www.mountainmikespizza.com/locations/carmichael-manzanita/
"On 8/26/21 I ordered a pizza with the following instructions. “Comment: Pepperoni pineapple on one side jalapeños and banana peppers on the other. ALLERGY”. I got the pizza and it had pepperoni all over it, one side banana peppers, one side jalapeños. I went back in to let them know there was a mistake at which point I talked to Brianne. She walked away to the back of the restaurant after letting her know the pizza was wrong and going over the order again, wasn’t sure what she was doing so we stayed standing at the front counter at which point she starts talking to the other employees about how we “were just standing there”. We received the pizza and left again. Only to realize this time they had put pepperoni and banana peppers on the whole thing and jalapeños on one side. I called to let them know and Brianne stated that she was going to grab someone else for me to talk to. There was enough time on hold for me to drive back to their location. I walked in and both Brianne and the manager were standing at the front laughing. I let them know why I was there again and Brianne rudely stated that I never told her what the allergy was and that they would not be making me another pizza. I hadn’t even asked for another) I began to explain to her how I used to work in food service and I understand how it is as which point she said “I don’t need a lecture from you”. I finally asked if I could just get a refund, which the manager provided much to Briannes dismay. I asked for the owners number as well. Today, I called that number. It was not the owner but the manager that was there that night. Super disappointed. Never wrote a review or had a problem like this before."
All prices are estimates on menu.