Pacific Grove Ice Cream Shoppe

I would avoid, they were not open likely due to Covid but nothing is done to communicate this via website or store

How did somebody so angry and rude get into the business of serving ice cream? Also, keep your dumb politics out of the shop.

I was excited to revisit this restaurant after 4 years, but unfortunately it was not as I remembered. The owner was not very friendly and the ice looked and tasted old. View menu

This restaurant is a delightful spot with cheerful owners who are in good spirits. The space is not overly large, making it a bit challenging for children as there are many enticing things to touch. However, it is perfect for adults who enjoy music from the 60s.

the first time I've been here, but it's just my new favorite ice-stop! it's like a walk into another world when they go into the load, such a cool and welcoming environment and a nostalgic atmosphere, the ice is delicious and cheap and the man who runs the load is super beautiful and easy to talk. I would definitely recommend this place for anyone who has a cool moment or just for good ice?

What a strange old man, mumbling to himself and upset that kids want to play on the toys he has out on the floor and telling people to get their kids out of here. Place is shambolic. It's hard to order or even see what flavors are on offer, and ice cream is not theirs but made in bulk. To top it off, coffee is advertised but he has no decaf. Maybe this place is more of an indulgence for someone with Peter Pan Syndrome--what kind of 80 year old is protective of his toys than a serious business. But who knows how someone like that made the money in the first place for a vanity business? View menu

Eating here is like getting ice cream from your grandmother ... if your grandmother is a hoarder.Lots of plastic covered memorabilia on the walls, covered with dust.Sneeze guards over the register and ice cream cooler, cracked, taped over, and covered with dust.And the lid of the freezer was pretty grimy.All in all, it just seemed like it would be to much trouble to move all the junk to vice it a good cleaning.The ice cream was ok, once he scraped the ice crystals off the top. However, I was surprised how soft the pecan praline was coming out of the ice cream freezer.Not a place I'd recommend.

I seriously don't know where to begin.#1. The place was absolutely filthy, period, top to bottom. If you want to be a Beatles memorabilia store please do that instead.#2. The ice cream cooler was also filthy inside and out. Hand and finger prints very visible on the inside. If the visible areas are that bad I can only imagine how much mold and bacteria is in the filter system, condensation drains ect of said cooler.#3. Customer service is a joke and this is the owner im talking about not some 16 year old kid which i would expect the behavior from. Cussing at customers, preaching beliefs ext ect#4. Bro, all good if you smoke weed but time and place.Point being, if I was wearing my CalOSHA hat...

This restaurant is extremely crowded and the ambiance is filled with ice and coffee paraphernalia from the 60s and 70s, along with Beatles memorabilia that is not for sale. The ice vats are haphazardly thrown into the overfilled cooler. The place appears and feels dirty, which made me hesitant to let my friends purchase anything while we were there. When my vision-impaired friend asked about the available flavors, the owner simply pointed to a list without verbally explaining them, lacking proper customer service etiquette. The operating hours listed on Google were incorrect, and the hours posted on the door were merely suggestions, causing us to wait 20 minutes after they were supposed to o... View menu