Phone: +15096280999
Address: 2885 Duportail St, Richland I-99352-9107, United States
City: Richland
Menu Dishes: 23
Reviews: 14106
Website: http://www.pandaexpress.com
"I was in the mood for greasy comfort food and I thought I would hit up Panda Express. Knowing that the drive thru is slow, I thought I would speed things up by ordering online. Big mistake! I was told you can 't pick up online orders in the drive thru. Annoying, but okay, whatever. I waited until my order should have been ready and went in the restaurant. It wasn 't ready, they were waiting on an item to finish cooking. Okay. I wait some more. Many people were getting their orders through the drive thru and in line in the restaurant. I saw an empty spot in the warming pans and thought that was the item I was waiting on. After some more waiting and further inspection, the empty place was not what I was waiting on. The item I wanted was done and being dished out to customers ordering in line. Finally, someone saw my grouchy face and looked for my order. It was packaged up, but without the one item I had been waiting on. They made it right, but I waited 30 minutes from when my order was placed to when I received it. Nothing express about this order. Lesson learned: don 't order online and don 't bother to come here around 6:30 at night. It is way too busy."
All prices are estimates on menu.