Phone: +17322444032
Address: 2 Route 37 West, Toms River I-08753, United States
City: Toms River
Menu Dishes: 34
Reviews: 1905
"My wife ordered a birthday dessert during our last visit, but they accidentally forgot to include it in our bag. While I was disappointed, I understand that mistakes happen. I requested to speak with the manager about the situation. Without hesitation, he promptly offered us the dessert and placed it in our hands. I know that in customer service, the usual protocol is to ensure items are given to the customer, but the manager's immediate action without questioning our story was impressive. He handled the situation with professionalism and efficiency, demonstrating a genuine commitment to customer satisfaction. I've never had any issues before this, and the way they resolved it was outstanding. I plan to continue visiting this restaurant unless I have a bad experience, but after years of dining here, I hope that won’t happen!"
All prices are estimates on menu.