"The bagels are made right in front of you as is all of the cream cheeses, all made fresh daily. They have a great selection of muffins, cakes, panini's and sandwiches. The place is a business and not everyday life goes your way. If peeps want to find negative, they will. I live in the positive and I appreciate what the employees do for their customers and thank them for great customer service and fresh bagels, even if they didn't bow down to me when I walk in. I've been a customer since day 1 and everyone is very friendly. For all those who had a negative experience, enjoy the frozen, stale and disgusting bagels at Dunkin Donuts up the road and leave the fresh, great tasting bagels, sandwiches, muffins and the many new products to come to those who enjoy good food."